Administrative Assistant & Marketing Support
Our Client is seeking to fill the role of Administrative Assistant and Marketing Support to assist in managing the office, supervise staff, perform marketing duties and offer support to upper management. We are looking for an individual who is efficient and comfortable being a part of a team.
He/she is creative, at home with design tools and conversant with
online digital marketing. Assuring a steady completion of workload in a timely
manner is key to success in this position.
Responsibilities
Qualifications
Our Client is seeking to fill the role of Administrative Assistant and Marketing Support to assist in managing the office, supervise staff, perform marketing duties and offer support to upper management. We are looking for an individual who is efficient and comfortable being a part of a team.
The ability to multi-task, while maintaining complex schedules and
managing administrative support is essential in this position. The ideal
candidate for this job is resourceful, keen to detail, a good problem solver
and organized.
Responsibilities
·
Manage the reception area to ensure effective telephone and email
communications both internally and externally.
·
Act as the liaison between customers and the rest of the
organization i.e. production, other outlets, etc…
·
Manage the Day-to-day office operations, maintenance, Cleanliness
and organization of the office.
·
Create and Maintain an up to date filling system for employees,
and other official documents /correspondence.
·
Supervises the steward to maintain high standards of hygiene,
cleanliness, tidiness, and safety in the premises (production and offices).
·
Maintain a checklist that ensures are operational requirements are
unto date and timely. E.g. licenses, permits, insurance and contracts.
·
Supervise and coordinate the riders to do timely deliveries, top
ups, and errands as and when needed.
·
Administering staff leave days (both sick-leave and occasional
days off)
·
Assist in the Recruiting process by sourcing and screening for
high skilled, competent and efficient employees who will deliver the best of
their abilities (dedicated, honest, intelligent and trustworthy employees).
·
Responsible for internal company communication.
·
Responsible for employee orientation, development and training
logistics and record keeping.
·
Responsible for company facilitation (e.g. staff uniforms and sim
cards).
·
Responsible for confirming all outsourced deliveries and errands.
·
Responsible for coordinating and confirmation of staff meals.
·
Create and maintain a feedback collection system and report on the
same.
·
Conduct regular surveys on customer service, satisfaction, and
give improvements/ recommendations on the same.
·
Assist in marketing and lead generation to corporates, B2B
customers and institutions.
·
Assist in planning and driving promotions e.g. bread of the month,
Seasonal ( valentines, Easter, back to school, Christmas
·
Products returns management: Verify physical returns update in CMS
and report red flags to management, coordinate collection of the same to
charity, coordinate organized issuing to staff.
·
Coordinate and follow up on timely payment of bills to avoid
interruptions of operations
·
Managing SMS platforms and assets such as short codes and
alphanumeric IDs.
·
Evaluation of campaign/promotion done.
·
Event Marketing: Actively source for participation in strategic
events geared to promote brand awareness in targeted audience/ platforms.
·
Design and maintain current update marketing materials in the
outlets, events, social media platforms etc. including Facebook and Twitter.
·
Managing the digital talent recruitment platform; including
analysis that can help guide talent recruitment (posting job advertisements,
responding to queries, etc.
·
Plan and execute all web, SEO/SEM, marketing database, email,
social media and display advertising campaigns.
·
Design, build and maintain our social media presence.
·
Provide clear transparency of campaign effectiveness and marketing
activities to the management team.
·
Measure and report performance of all digital marketing campaigns
and assess against goals (ROI and KPIs).
·
Collaborating with the Branded Content team in obtaining the right
content for all digital assets of Our Client.
·
Any other duties assigned by management.
Qualifications
·
The minimum educational qualification for this position is a
diploma in Business Administration or Social Sciences with professional
qualifications in marketing or graphics design from a recognized educational
institution.
·
Computer literacy with practical use of MS-Office applications and
experience in producing artworks via different platforms.
·
Experience in marketing with hands-on experience in digital
marketing.
·
Proven experience as an administrative assistant, or office admin
assistant
·
Should have good Communication, Customer Service and
Professionalism to both internal and external customers.
·
Detail oriented and comfortable working in a fast-paced office
environment.
·
Superior organization skills and dedication to completing
projects in a timely manner.
·
Working knowledge of office equipment, like printers and fax
machines.
·
Excellent time management skills and the ability to prioritize
work.
How to Apply