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Banking Jobs in Kenya - National Bank

National Bank of Kenya

Position Title: Dealer
Job Ref No. HR/018/18
Available Positions: Two (2)
Division: Corporate Banking Division
Reporting to: Head Treasury
Position Scope: The job holder will be responsible for supporting the Retail and Amanah Banking Divisions.
He/ she will be required to ensure efficient and effective service delivery of the full range of related treasury products and contribute to forex income for the Bank.
The objective for the role is to increase the share of Forex income to the Bank by motivating new business and yielding value out of existing client relationships for sustainability.
Key responsibilities:
·         Support the Retail and Amanah Divisions in implementing of the treasury strategy by covering all treasury products and specified customer segments.
·         Identify, target and market to new and existing customers with the aim of growing the Bank’s portfolio and meeting customers’ need.
·         Actively support product development aimed at meeting the growing demands of the Retail and Amanah Divisions’ forex clients.
·         Market the various treasury products and provide innovative solutions to existing and potential customers with a view to increase the wallet share(e.g. spot, forwards, swaps)
·         Carry out research and market intelligence on new trends and competitor activities on behalf of the business units supported and treasury department for insightful advisory.
·         Actively manage individual call sheets, consistently updating/ reviewing the same regularly with a view to maximise returns and conversion of customers to long term relationships.
·         Efficiently and effectively serve clients by prompt pricing, quality input on market trends and regular and proactive contact.
·         Prepare and share business performance reports for existing relationships with a view to advice on achievement of objectives and monitor completeness of revenue collection.
·         Prepare and share Informative and objective Market Briefs to customers.
Marketing Support
·         Support consumer promotions for Treasury related products for Businesses units supported.
·         Participate and provide support on the competitive analysis on tariffs for the Bank’s forex products for the Business units supported.
·         Follow up on client visits to monitor and close leads generate from marketing events.
Skills & Experience:
·         A University degree in Economics or business related field
·         A master’s degree in a business or related field will be an added advantage
·         CI Dealing Certification
·         Treasury related professional qualification
·         Experience in foreign exchange trading
·         Experience in risk managing of portfolios
·         Experience of both trading FX and money markets
·         Business Acumen, Consultative and Decisive
·         Research Knowledge
·         Financial and Business Analysis Skills
·         Relationship Management
·         Excellent verbal and written communication and negotiation skills
·         Strong numerical skills and an ability to solve problem

Position Title: Channels Administrator
Available Positions: One (1)
Division: Information Communication & Technology
Reporting to: Head of Digital Online Channels
Position Scope: The role holder will be responsible for technical design, planning, development and maintenance of Online Channel systems and Infrastructure.
He or She will also provide solutions to the channel systems in the Bank, ensure their performance, recovery and documentation of procedures so as to achieve excellent customer experience.
Key Responsibilities:
·         Responsible for designing and developing appropriate reports and management information as required by business to advance tactical and strategic initiatives.
·         Implement system Parameterization of different Products, Services and Limits on Digital channels as requested by the business.
·         Provide day-to-day operational support for Nat Mobile, ATMs, Agent banking and Card operation Systems including network, hardware and software.
·         Ensure uptime of all Mobile, ATM interfaces and POS as per Business requirement of 99.6% in line with the Bank’s Objectives
·         Provide user Support on Queries, Mobile ATM and Agent troubleshooting and configurations
·         Systems Requirements Specification (SRS) document preparation and Scoping as per User Requirements.
·         Perform and implement system maintenance, making program modification as necessary to meet business requirements; review and modify programs to correct errors and improve efficiency and cost effectiveness
·         Design and generate reports for various business units related to Channels
·         Take part in channels related systems Projects in the Bank for instance; Systems Interfacing and Integration between the ATM Switch, Mobile and New interfaces.
·         Perform weekly performance reporting to support capacity planning (System support)
·         Ensure risk and Compliance adherence within the course of duty
Key Performance Indicators
·         Timely and quality preparation of channel reports
·         Timely delivery of initiatives assigned on channels
·         System up time of 99.6%
Skills & Experience:
·         A Bachelor’s Degree preferably in Computer Science / IT related field from an accredited university.
·         A minimum of 5 years’ experience in a relevant IT field; including at least 3 years’ experience in support of Mobile, Internet and agency banking technologies.
·         Project Management qualification will be desirable
·         Professional IT qualifications in one or more of the following: TIL, Linux, Oracle/MS SQL, Cisco
·         Product development experience will be an added advantage
·         Professional qualifications in SQL query, research skills
·         Moderate to advanced skills in computing
·         Excellent high quality interpersonal and negotiation skills with the ability to network and develop strong relationships.
·         Innovative and Creative
·         Proven excellent planning, organization
·         Knowledge of Banking laws and regulations
·         Budgeting skills
·         Ability to drive change

Position Title: Procurement Manager
Job Ref No. HR/021/18)
Available Positions: One (1)
Division: Finance and Administration
Reporting to: Head of Procurement
Position Scope: The successful candidate will work with Business to drive strategy through procurement planning, sustainable supply chain management and cost cutting and containment initiatives through the management and coordination of Bank-wide efforts to ensure that procurement performance management (PM) and quality improvement (QI) programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to overall Bank’s strategic objectives.
Key Responsibilities:
·         Preparation of the Bank’s Annual procurement Plans
·         Pre-qualification and maintenance of supplier lists as per Bank requirements;
·         Prepare, publish and distribute information on procurement and disposal opportunities including invitations to tender, pre-qualification documents and invitations for expressions of interest;
·         Facilitate the receiving and opening of tender and / or quotation documents;
·         Facilitate and safeguard procurement and disposal documents and records in accordance with the procurement policy requirements;
·         Issue procurement and disposal documents to candidates in accordance with procurement policy requirements;
·         Carry out the sourcing through tenders, quotations and proposals of various goods and services, with specialisation on ICT systems, hardware and software; telephone and mobile devices; insurance and training requirements for the Bank;
·         Carry out disposal process as per the policy;
·         Ensure that TATs on tender processes are adhered to as per the Procurement Plan;
·         Facilitate procurement cost control and savings management initiatives;
·         Facilitate the preparation and execution of contract documents, in line with the award decision;
·         Archival of procurement documents and records;
·         Monitor contract management in liaison with user departments to ensure implementation of contracts in accordance with the terms and conditions of the contracts;
·         Carry out duties of Head of Procurement when absent.
Skills & Experience:
·         Bachelor’s Degree in a business related field preferably in Procurement and Supplies
·         Diploma in Computer Applications
·         Professional qualification in procurement Management will be an added advantage
·         Diploma in CIPS
·         At least 8 years experience of progressive procurement management.
·         Excellent report writing and data analytical skills.
·         Very strong negotiation skills.
·         Demonstrated analytical and problem solving skills.
·         Computer skills in MS Office applications.
·         Passion for accuracy and timeliness of operations.
·         Good interpersonal skills.
·         Quantitative skills.
·         Exposure in banking operations.

Position Title: Network Engineer
Job Ref No. HR/014/18
Available Positions: One (1)
Division: ICT
Reporting to: Manager, Network & Communications Infrastructure
Position Scope: The role holder will be responsible for offering front line support for the Bank’s network Infrastructure including the Telephony system. The role will include research, testing and support of the Bank’s network system in line with best practice and the Bank’s ICT guidelines.
Key Responsibilities:
·         Research and contribute to Innovation within the department to ensure resource efficient means of operation.
·         Perform first level support for all network incidences, maintenance and related issues in the Bank.
·         Resolve all Network problems logged promptly and appropriately to ensure exceptional customer experience.
·         Schedule and execute preventive maintenance of the Network Infrastructure in the Bank in line with the Bank’s ICT guidelines and related compliance requirements.
·         Ensure Network documentation and maintenance of the same within the Bank’s ICT guidelines and related compliance requirements.
·         Manage Configuration of all Network equipment in the Bank including backup configuration and application of Standardized configuration templates to the Network equipment.
·         Ensure validity of the Bank’s Network licenses and initiate acquisition of the same where required before expiry.
·         Evaluate the Bank’s equipment requirements for supply, implementation and development of new or existing services and systems.
·         Facilitate the development of detailed plans to ensure effective scheduling of ICT Change during Technology projects in the Bank within expected time and cost frames
·         Ensure SLA adherence, monitoring &breaches reporting standards are upheld in line with the ICT guidelines.
·         Ensure the highest level of network system availability and performance is achieved through monitoring and proactive initiatives.
·         Regular monitoring of all outstanding faults and liaison with services providers regarding the faults and provide periodic reports on network and bandwidth utilization.
·         Take part in BCP/ DRP process and documentation reviews as recommended by ICT guidelines, ICT Risk guidelines and best practice.
·         Carry out periodic network self-assessments on key controls to assess the proper functioning and adequacy of existing controls and highlight emerging issues and follow through for closure.
Skills & Experience:
·         University Degree in IT, Computer Science or related field
·         Cisco Certification CCNA (Route & Switch), CCNA Security, CCNP (Route & Switch).
·         Knowledge of Firewalls (Check Point & Cisco ASA)
·         Knowledge of network configuration and troubleshooting will be an added advantage.
·         Knowledge of network types i.e. LAN, WAN will be preferred.
·         Two (2) years’ experience in a relevant field
·         Moderate to advanced skills in computing
·         Adaptability and teamwork
·         Excellent interpersonal and negotiation skills
·         Good communication skills
·         Innovative and Creative
·         Proven excellent planning, organization and execution skills.
·         Ability to drive change
·         Working with others
·         Active listening, Good Personal Organisation
·         Good knowledge of Banking laws and regulations
·         Speed of execution

Position Title: Relationship Manager, Corporate & Private Sector
Job Ref No. HR/019/2018
Available Positions: One (1)
Division: Corporate Banking Division
Reporting to: Head, Corporate & Private Sector
Position Scope: The Job holder will be required to onboard new Corporate Banking clients , manage his/her corporate portfolio to ensure revenue returns while managing costs and ensuring the customer’s needs are satisfied through various financial solutions.
Key Responsibilities:
·         Grow the Bank’s revenues from both new and existing clients by enhancing transactional, trade and foreign exchange volumes., while managing costs to enhance profitability
·         Identify potential new business opportunities and consistently generate innovative ideas for implementing new business opportunities to open corporate accounts and grow the liability book.
·         Develop an intimate understanding of the clients’ industry and business by analysing their management practices, judgement of various influential decision makers, market conditions affecting the long term viability of the business and industry sector, and effectively use this knowledge to continually cross sell the bank’s products to ensure maximization of the customer wallet share.
·         Carry out and document regular client visits
·         Work closely with the Head of Corporate Credit, Credit Managers and Analysts to initiate business deal proposals for new facilities or facility modifications that require assessment of credit, and provide insightful information regarding business strength and vulnerabilities.
·         Proactively identify potential problem accounts and formulate appropriate mitigating strategies.
·         Act as single point of accountability for corporate clients and consistently deliver high quality service to all internal & external customers, while maintaining confidentially of customer information at all times.
·         Coach the associate relationship manager/credit analyst in all aspects of the role and ensure open team communication
·         Ensure 100% compliance to KYC and AML policies and account opening procedures.
·         Stay updated on the security controls in place to protect the branch against criminal and fraudulent activities and unnecessary risk and exposure.
Skills & Experience:
·         Bachelor’s degree in a business related field
·         3 -5 years experience in relationship management or related relevant experience
·         Banking experience, preferably within Corporate or Commercial Banking.
·         Experience in a sales /customer service environment will be an added advantage
·         Strong negotiation, persuasion & presentation skills
·         Good interpersonal & communication skills (oral & written)
·         Customer oriented & team player
·         Demonstrate high integrity and ethical standards
How to Apply:
If you believe you meet the criteria given above, please submit your application with a detailed CV stating your current position, current gross salary, e-mail address and telephone contacts quoting the job title/reference in the subject field to: by 5th March 2018
Applications received after the set deadline will not be considered and only shortlisted candidates will be contacted for the next stage/s of the process.
National Bank of Kenya is an Equal Opportunity Employer.
Canvassing will lead to automatic disqualification.

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