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Massive NGO Jobs in Kenya - SHOFCO

Pharmacy Stores Assistant
Grade: 1.2
Section: Member/ Client Services
Department: Health
Location / Work station: Kibera/Mathare/Mukuru/Bangladesh
Working Hours: Monday – Friday | 8.00 AM – 5.00PM
Reporting Relationships
Reports to: Clinic Manager
Direct reports: N/A
To be responsible for maintaining inventory of all drugs and equipment purchases in the
store whilst ensuring best practices and maintaining audit-compliant records.

Responsibilities

·         Receiving, storing and issuing goods to all drugs while keeping proper records of all transactions.
·         Regularly running items below re-order level report and raising timely purchase requisition orders.
·         Ensure the store is clean and well organized
·         Verify ledgers, invoices, statements and supporting
·         Inspecting and verifying items received from suppliers against purchase order specification and supplier delivery documents.
·         Transferring material commodities to respective storage shelves and departments whilst ensuring proper handling, shelving and coding of materials/items.
·         Maintain the First Expiry First out (FEFO) and First in First Out (FIFO) systems for storage and issuance of items.
·         Assist in drug spot checks in the organization.
·         Participate in carrying out daily, quarterly and random drug stock takes.
·         Ensure that any drug stock variances are thoroughly investigated, documented and resolved in a timely manner.
·         Any other duties or tasked delegated by clinic manager Manager

Qualifications

·         Diploma in Inventory Management
·         Diploma/Certificate in Pharmaceutical will be an added advantage
·         Other required qualifications (unique/job specific)
·         Knowledge is system Management is a plus
Behavioral Competencies/Attributes:
·         Interpreting data
·         Meeting timescales
·         Managing tasks
·         Producing output
·         Following procedures
·         Upholding standards
·         Team working
·         Understanding people

Pharmaceutical Technologist
Grade: 2.1
Section: Member/ Client Services
Department: Health
Location / Work station: Kibera/Mathare/Mukuru/Bangladesh
Working Hours: Monday – Friday | 8.00 AM – 4.00PM, 2 Saturdays a month
Reports to: Clinic Manager/ Satellite Clinic Coordinator Direct reports: N/A Job Purpose: To be responsible for checking prescriptions to ensure that there are no errors, dispensing medications by compounding, packaging, and labelling pharmaceuticals and ensuring that they are appropriate and safe for the individual patient and providing advice on the dosage of medicines.

Responsibilities

·         Verify, interpret and process orders and prescription.
·         Dispense drugs and counsel patients on the proper use of drugs dispensed.
·         Take part in supply chain management to ensure that essential stocks are available in the pharmacy at all times.
·         Monitor stock levels of drugs and place orders when necessary.
·         Keep appropriate documentation for accountability and research needs.
·         Conduct continuous medical examination sessions relating to drugs and other health care products.
·         Monitor storage conditions i.e. expiry status and security of the pharmaceuticals.
·         Provide the clinicians with a weekly update on available drugs or those in short supply as well as advising them on substitutes.

Qualifications

·         Diploma in Pharmacy Professional Qualifications
·         Enrolled member of the Pharmacy and Poisons Board
·         Member of the Kenya Pharmaceutical Association Other required qualifications (unique/job specific)
·         At least 3 years’ experience of cumulative relevant experience
Behavioral Competencies/Attributes:
·         Examining information
·         Interpreting data
·         Making decisions
·         Meeting timescales
·         Following procedures
·         Interacting with people
·         Upholding standards
·         Producing output


Nutritionist
Grade: 2.2
Section: Member/ Client Services
Department: Health
Location / Work station: Kibera/Mathare/Mukuru/Bangladesh
Working Hours: Monday – Friday | 8.00 AM – 4.00PM, 2 Saturdays a month
To be responsible, by working in close collaboration with the MOH nutrition team and community health volunteers, for the screening activities of severely malnourished children and provide an integrated, comprehensive nutrition package that partly involves one-on-one nutritional counselling and assessment; with the aim of helping our clients lead healthy lives.

Responsibilities

·         Take a lead role in developing the clinic’s nutrition program at both technical and administrative levels.
·         Provide nutrition assessment for special needs clients and those identified at high nutritional risk and develop and implement dietary-care plans and nutritional counselling.
·         Advise patients and their families on nutritional principles, dietary plans and diet modifications, including food selection and preparation.
·         Capacity build health workers and the community on nutrition programmes/ interventions.
·         Develop nutrition outreach tools, such as pamphlets or other materials.
·         Provide nutritional outreach in the community via classes, health talks and collaboration with other SHOFCO programs.
·         Guide the catering staff on meal planning, menu planning and meal service for patients.
·         Complete monthly reports as required by the Government of Kenya and SHOFCO.
·         Keep up-to-date technically and apply new knowledge to your job.
·         Conduct nutrition reviews, education and counsel patients.

Qualifications

·         Diploma or degree in Nutrition and dietetics Professional Qualifications
·         Registration with the Kenya Nutritionist and Dietetics Board (KNDB) Other required qualifications (unique/job specific)
·         Knowledge of fitness program and sports nutrition
·         At least 3 years’ experience in a busy health facility Functional Skills: Behavioral
Competencies/Attributes:
·         Examining information
·         Providing insights
·         Developing expertise
·         Articulating information
·         Following procedures
·         Upholding standards
·         Team working
·         Interacting with people

Nurse
Grade: 2.2
Section: Member/ Client Services
Department: Health
Location / Work station: Kibera/Mathare/Mukuru/Bangladesh
Working Hours: Monday – Friday | 8.00 AM – 4.00PM, 2 Saturdays a month
Reports to: Clinic Manager/ Satellite Clinic Coordinator Direct reports: N/A Job Purpose: To be responsible for providing holistic nursing services to outpatients by assessing, planning, implementing and evaluating patient care in health facilities and community.

Responsibilities

·         Assess patients’ general condition to determine patient care.
·         Support Clinical Officer as required during treatment, examination and testing of patients.
·         Ensure that all required observations, prescribed treatment and procedures are properly carried out and documented on patient’s charts.
·         Prepare equipment and ensure examination rooms are clean and stocked with required supplies and materials.
·         Refer to the Clinical Officer relevant information such as patient’s status and laboratory results, which would assist in proper clinical management.
·         Participate in community health surveys/campaigns and in training of community health workers.
·         Administer prescribed medications, injections and treatments in accordance with nursing standards.
·         Act as a link between clients and different program areas to include CCC, ANC, PNC, nutrition, family planning.
·         Conduct follow up home visits for clients with special cases.
·         Work together with CHW and social worker to reach out to missed appointments and defaulters.
·         Ensure timely and correct, timely data entry and completeness of data tools to include; prophylaxis, ART, PMTCT, HEI, TB, IPT and any other relevant tool.
·         Co-ordinate client support groups.
·         Co-ordinate timely reporting and ordering of supplies.
·         Maintain high quality of service provision including patient confidentiality.
·         Conduct CME’s and feedback after internal/external trainings.

Qualifications

·         Degree or Diploma in Nursing, Kenya Registered Community Health Nurse, Professional Qualifications
·         Valid practicing license from the Nursing Council of Kenya Other required qualifications (unique/job specific)
·         At least 3 years of cumulative relevant experience in nursing
Behavioral Competencies/Attributes:
·         Examining information
·         Documenting facts
·         Inviting feedback
·         Making decisions
·         Interacting with people
·         Following procedures
·         Team working
·         Understanding people

Lab Technician
Grade: 2.1
Section: Member/ Client Services
Department: Health
Location / Work station: Kibera/Mathare
Working Hours: Monday – Friday | 8.00 AM – 4.00PM, 2 Saturdays a month
Reports to: Clinic Manager/ Satellite Clinic Coordinator Direct reports: N/A Job Purpose: To be responsible in ensuring that SHOFCO achieves its mandate of providing the highest attainable standard of quality health care service delivery through timely, effective and efficient medical laboratory services.

Responsibilities

·         Prepare the laboratory equipment and specimens for tests.
·         Prepare clients for specimens’ collection.
·         Receive, collect, label and register patients’ specimens.
·         Undertake quality control measures on working reagents to ensure conformity with set norms and standards.
·         Prepare, store and ensure availability and optimum utilization of reagents.
·         Document all processes and results to ensure availability of supportive information and give reports on the same.
·         Implement all set stock control procedures to ensure accountability.
·         Maintain high standards in good laboratory practice, laboratory safety, and laboratory hygiene.
·         Process and analyse specimens for special techniques including viral load and CD4 counts.
·         Write, record and verify results.
·         Ensure superior customer experience to all internal and external community members.
·         Management and maintenance scheduling of Laboratory equipment

Qualifications

·         Diploma in Medical Laboratory Science or an equivalent qualification from a recognised institution by
·         KMLTTB Professional Qualifications
·         Registered member of the Kenya Medical Laboratory Technician and Technologists Board
·         A certificate in computer applications from a recognised institution Other required qualifications (unique/job specific)
·         At least 3 years’ experience in laboratory work
Competencies/Attributes:
·         Examining information Checking things
·         Interacting with people
·         Producing output
·         Following procedures
·         Upholding standards
·         Team working
·         Establishing rapport

Clinical Officer
Grade: 2.3
Section: Member/ Client Services
Department: Health
Location / Work station: Kibera/Mathare/Mukuru/Bangladesh
Working Hours: Monday – Friday | 8.00 AM – 4.00PM, 2 Saturdays a month
To be responsible for achieve SHOFCO’s health overall mandate by implementing clinical services policies at the allocated facility.

Responsibilities

·         Offer health care services to patients by taking history, examining patients, carry out investigations, prescribe treatment, follow-up of patients, and give health education talks.
·         Maintain and review patient records, charts and other pertinent information.
·         Maintain patient confidentiality.
·         Guide and counsel patients, clients, and staff on health issues.
·         Respond to enquiries relating to patients, lab requests, x-rays, prescription requests, etc.
·         Coordinate appointments for specialist referrals, x-rays, lab tests, etc. and convey pertinent instructions and information to the patient.
·         Attend to clinical care centres patients and manage opportunistic infections.
·         Conduct continuous medical education and health educations as may be required.
·         Work with other team members and staff of other cadres in ensuring quality service provision.
·         Be accountable for any equipment assigned and report to the line manager as may be required.
·         Collect data and compile clinical reports.
·         Collect and compile data for research on clinical services.
·         Undergo coaching by more experienced clinical officers to achieve professional competences.
·         Apply the SHOFCO’s health standard treatment and patient management.

Qualifications

·         Bachelor’s degree in Clinical Medicine and Community Health or Diploma in Clinical Medicine and Surgery.
·         Registered clinical officer preferably trained at KMTC
·         Registration with clinical officer’s council with Current Practicing license is mandatory Other required qualifications (unique/job specific)
·         3 years’ experience in a busy health facility
·         Basic HIV training/ experience
·         Ability to : Take medical history of the patient, Perform a thorough physical examination, Order appropriate investigations, Make correct diagnosis, Prescribe and treat and Do patient follow-up
·         Perform minor surgical procedures
Behavioral Competencies/Attributes:
·         Adopting practical approaches
·         Inviting feedback
·         Making decisions
·         Meeting timescales
·         Interacting with people
·         Taking action
·         Following procedures
·         Upholding standards

Clinic Social Worker
Grade: 2.2
Section: Member/ Client Services
Department: Health
Location / Work station: Kibera/Mathare/Mukuru/Bangladesh
Working Hours: Monday – Friday | 8.00 AM – 4.00PM, 2 Saturdays a month
To be responsible in using knowledge and understanding of the reciprocal influences of home, and community to intervene for client’s success via such practices as assessment, crisis intervention and response, home visits, conflict resolution, individual and group counselling, consultation, program development, and coordination of home and community services.

Responsibilities

·         Organise outreaches in the community.
·         Provide mental health screenings and initial assessments to clients.
·         Coordinate and collaborate with the primary care providers to improve health outcomes.
·         Coordinate external client referrals and follow up to ensure continuity of care.
·         Provide crisis intervention, visit discharged patients and follow up on sensitive cases.
·         Prepare socio-psychiatric history information, psychosocial assessment, and social work treatment plans for use in pre-admission screening and diagnosis.
·         Develop long-term and short-term intervention plans consistent with the client’s needs, strengths, diversity and life experiences; and social and emotional factors.
·         Use a variety of appropriate formal and informal tools and techniques including observations and interviews to evaluate the progress and performance of clients and families.
·         Investigate child abuse or neglect cases and take authorized protective action where necessary.
·         Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
·         Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.
·         Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the client or patient.
·         Counsel new and old CCC clients, co-ordination partner testing and family testing, defaulter tracing and follow up of missed appointments.
·         Follow up of PMTCT clients, HIV exposed babies and ensuring of adherence to treatment.
·         Support HIV testing services to include linkage, support clients to disclosure to relevant family members, follow up and post-test counsel support.
·         Maintain accurate and timely client records of activities, case management notes and prepare verbal and written reports related to the clients.
·         Participate in mobilizing resources and networking in the community, maintaining positive working relationships with the community stakeholders.
·         Participate in workshops, meetings and conferences related with areas of responsibility.

Qualifications

·         Diploma in sociology, social work, psychology, mental health or an equivalent.
·         A minimum of 3 years’ experience working as a social worker, preferably in an informal urban settlement
·         Ability to establish and maintain the confidence and cooperation of others.
·         Ability to foster and maintain positive public relations with the community.
·         Experience in the following areas: Psychosocial assessment, Individual therapy, Group therapy, Individual and group counselling, Short-term, evidence based counselling, Crisis Intervention, working in a clinic setting
·         Be comfortable working with families in informal settlements
Behavioral Competencies/Attributes:
·         Examining information
·         Checking things
·         Making decisions
·         Valuing people
·         Interacting with people
·         Establishing rapport
·         Empowering individuals
·         Thinking positively

Music Teacher
Grade: 2.3 Section:
Essential Services Department: Girls Learning & Education
Location / Work station: Mathare
Working Hours: Monday – Friday | 7.30 AM – 4.30PM
To be responsible for creating a flexible elementary grade program and a class environment favourable to learning and personal growth; this is aimed at ultimately developing a generation of strong, ethical, community centred female leaders of tomorrow.

Responsibilities

·         Teach both theory and practical music to students.
·         Develop lesson plans and instructional materials.
·         Provide individualized and small group instruction in order to adapt the curriculum to the needs of each student.
·         Create and use variety of instruction strategies,
·         Translate lesson plans into learning experiences.
·         Establish and maintain standards of student behavior needed to achieve a functional learning atmosphere in the classroom.
·         Evaluate students’ academic and social growth.
·         Prepare progress reports and keep records.
·         Communicate with parents on students’ progress.
·         Interpret the school program.
·         Coordinate with other professional staff members in assessing and helping students solve health, attitude, and learning problems.
·         Create an effective environment for learning.
·         Select and requisition books and instructional aids.
·         Maintain required inventory records.
·         Supervise students in and out-of-classroom activities during the school day.
·         Administer group standardized tests in accordance with school and national testing program.
·         Participate in curriculum development programs as required.
·         Participate in faculty committees and the sponsorship of student activities.

Qualifications

·         Bachelor Degree or Diploma in Education with music Major or P1 with strong music teaching experience
·         Any music professional experience e.g ABRSM Other requirements (unique/job specific)
·         At least three years of music teaching experience
·         Proven ability to work collaboratively and flexibly with a diverse team of teachers
·         Should have composed and presented music items up to National level
Behavioural Competencies/Attributes:
·         Articulating information
·         Adopting practical approaches
·         Providing insights
·         Taking action
·         Establishing rapport
·         Valuing individuals
·         Inviting feedback
·         Understanding people


Grade 8 SST/Kiswahili/CRE Teacher
Grade: 2.2
Section: Essential Services
Department: Girls Leadership & Education
Location / Work station: Kibera/Mathare
Working Hours: Monday – Friday | 7.30 AM – 4.30PM
Reporting Relationships
Reports to: Head Teacher Direct reports: N/A Job Purpose: To be responsible for creating a flexible elementary grade program and a class environment favourable to learning and personal growth; this is aimed at ultimately developing strong, ethical, community centred female leaders of tomorrow.

Responsibilities

·         Teach: SST/Kiswahili, and CRE to to upper classes.
·         Develop lesson plans and instructional materials.
·         Provide individualized and small group instruction in order to adapt the curriculum to the needs of each student.
·         Create and use variety of instruction strategies,
·         Translate lesson plans into learning experiences.
·         Establish and maintain standards of student behavior needed to achieve a functional learning atmosphere in the classroom.
·         Evaluate students’ academic and social growth.
·         Prepare progress reports and keep records.
·         Communicate with parents on students’ progress.
·         Interpret the school program.
·         Coordinate with other professional staff members in assessing and helping students solve health, attitude, and learning problems.
·         Create an effective environment for learning.
·         Select and requisition books and instructional aids.
·         Maintain required inventory records.
·         Supervise students in out-of-classroom activities during the school day.
·         Administer group standardized tests in accordance with school and national testing program.
·         Participate in curriculum development programs as required.
·         Participate in faculty committees and the sponsorship of student activities.

Qualifications

·         Bachelor Degree in Education/Diploma/P1/ Professional Qualifications
·         Must be registered with Teachers Service Commision Other requirements (unique/job specific)
·         Must have taught the above subjects in grade 8 and registered a mean score of above 70%

Behavioural Competencies/Attributes:

·         Articulating information
·         Adopting practical approaches
·         Providing insights
·         Taking action
·         Establishing rapport
·         Valuing individuals
·         Inviting feedback
·         Understanding people

ICT Teacher
Grade: 2.3
Section: Essential Services
Department: Girls Learning & Education
Location / Work station: Mathare Working
Hours: Monday – Friday | 7.30 AM – 4.30PM
To be responsible for creating a flexible elementary grade program and a class environment favourable to learning and personal growth; this is aimed at ultimately developing a generation of strong, ethical, community centred female leaders of tomorrow. Key

Responsibilities

·         Teach both theory and practical ICT to students.
·         Develop lesson plans and instructional materials.
·         Provide individualized and small group instruction in order to adapt the curriculum to the needs of each student.
·         Create and use variety of instruction strategies,
·         Translate lesson plans into learning experiences.
·         Establish and maintain standards of student behavior needed to achieve a functional learning atmosphere in the classroom.
·         Evaluate students’ academic and social growth.
·         Prepare progress reports and keep records.
·         Communicate with parents on students’ progress.
·         Interpret the school program.
·         Coordinate with other professional staff members in assessing and helping students solve health, attitude, and learning problems.
·         Create an effective environment for learning.
·         Select and requisition books and instructional aids.
·         Maintain required inventory records.
·         Supervise students in and out-of-classroom activities during the school day.
·         Administer group standardized tests in accordance with school and national testing program.
·         Participate in curriculum development programs as required.
·         Participate in faculty committees and the sponsorship of student activities.

Qualifications

·         Bachelor Degree or Diploma in Education with ICT Major or P1 with strong ICT teaching experience
·         Knowledge of STEM Curriculum will be an added advantage Other requirements (unique/job specific)
·         At least three years of ICT teaching experience
·         Proven ability to work collaboratively and flexibly with a diverse team of teachers
·         Should have ability to design ICT Curriculum
·         Knowledge of STEM Curriculum will be an added advantage
Behavioural Competencies/ Attributes:
·         Articulating information
·         Adopting practical approaches
·         Providing insights
·         Taking action
·         Establishing rapport
·         Valuing individuals
·         Inviting feedback
·         Understanding people

Reliever Teacher
Grade: 2.2
Section: Essential Services
Department: Girls Leadership & Education
Location / Work station: Kibera/Mathare
Working Hours: Monday – Friday | 7.30 AM – 4.30PM
To be responsible for creating a flexible elementary grade program and a class environment favourable to learning and personal growth; this is aimed at ultimately developing strong, ethical, community centred female leaders of tomorrow.

Responsibilities

·         Teach: reading, language arts, social studies, mathematics, science, art, health, physical education, and music to students between grade 2 and 5.
·         Develop lesson plans and instructional materials.
·         Provide individualized and small group instruction in order to adapt the curriculum to the needs of each student.
·         Create and use variety of instruction strategies,
·         Translate lesson plans into learning experiences.
·         Establish and maintain standards of student behavior needed to achieve a functional learning atmosphere in the classroom.
·         Evaluate students’ academic and social growth.
·         Prepare progress reports and keep records.
·         Communicate with parents on students’ progress.
·         Interpret the school program.
·         Coordinate with other professional staff members in assessing and helping students solve health, attitude, and learning problems.
·         Create an effective environment for learning.
·         Select and requisition books and instructional aids.
·         Maintain required inventory records.
·         Supervise students in out-of-classroom activities during the school day.
·         Administer group standardized tests in accordance with school and national testing program.
·         Participate in curriculum development programs as required.
·         Participate in faculty committees and the sponsorship of student activities.

Qualifications

·         Bachelor Degree in Education/Diploma/P1 Qualifications
·         Must be registered with Teachers Service Commision
·         This is an Entry level position but those with ability to teach arts/music and movement will have an added advantage
Behavioural Competencies/Attributes:
·         Articulating information
·         Adopting practical approaches
·         Providing insights
·         Taking action
·         Establishing rapport
·         Valuing individuals
·         Inviting feedback
·         Understanding people

Middle School Teachers
Grade: 2.2
Section: Essential Services
Department: Girls Leadership & Education
Location / Work station: Kibera/Mathare
Working Hours: Monday – Friday | 7.30 AM – 4.30PM
To be responsible for creating a flexible elementary grade program and a class environment favourable to learning and personal growth; this is aimed at ultimately developing strong, ethical, community centred female leaders of tomorrow.

Responsibilities

·         Teach: reading, language arts, social studies, mathematics, science, art, health, physical education, and music to students between grade 2 and 5.
·         Develop lesson plans and instructional materials.
·         Provide individualized and small group instruction in order to adapt the curriculum to the needs of each student.
·         Create and use variety of instruction strategies,
·         Translate lesson plans into learning experiences.
·         Establish and maintain standards of student behavior needed to achieve a functional learning atmosphere in the classroom.
·         Evaluate students’ academic and social growth.
·         Prepare progress reports and keep records.
·         Communicate with parents on students’ progress.
·         Interpret the school program.
·         Coordinate with other professional staff members in assessing and helping students solve health, attitude, and learning problems.
·         Create an effective environment for learning.
·         Select and requisition books and instructional aids.
·         Maintain required inventory records.
·         Supervise students in out-of-classroom activities during the school day.
·         Administer group standardized tests in accordance with school and national testing program.
·         Participate in curriculum development programs as required.
·         Participate in faculty committees and the sponsorship of student activities.

Qualifications

·         Bachelor Degree in Education/Diploma/P1 Qualifications Professional Qualifications
·         Must be registered with Teachers Service Commision
·         This is an Entry level position but those with ability to teach arts/music and movement will have an added advantage
Behavioural Competencies/Attributes:
·         Articulating information
·         Adopting practical approaches
·         Providing insights
·         Taking action
·         Establishing rapport
·         Valuing individuals
·         Inviting feedback
·         Understanding people

Maintenance Worker
Grade: 0.3
Section: Business Services
Department: Operations and Resources
Location / Work station: Kibera/Mathare
Working Hours: Monday – Saturday| 8.00 AM – 5.00PM
Reports to: Facilities and Maintenance Manager Direct reports: N/A Job Purpose:
To be responsible for routine and preventative maintenance and repair procedures on buildings and equipment.

Duties

·         Perform minor repairs in the buildings and sites.
·         Perform preventive maintenance procedures on building mechanical equipment on a scheduled basis.
·         Replace broken windows, repair door, door locks and closets.
·         Complete daily, weekly, monthly checklists on building and equipment maintenance procedures.
·         Maintain records of scheduled maintenance procedures.
·         Respond to emergency maintenance requests as required.
·         Support with renovation/remodelling of buildings.
·         Maintain the bio-latrine.
·         Maintain general hygiene of the main site.
·         Obtain estimates for supplies, repair parts and order parts as needed.

Qualifications

·         A trade test certificate in craftwork / Artisanship in the following areas :- Carpentry, Masonry, plumbing, Electrical
·         Secondary school certificate
·         At least 1 year proven experience in a similar role
·         Ability to read and comprehend simple instructions, short correspondence and memos
·         Ability to write simple correspondence
·         Ability to effectively present information in one-on-one and small group situations to other SHOFCO employees
Behavioural Competencies/ Attributes:
·         Meeting timescales
·         Adopting practical approaches
·         Managing tasks
·         Producing output
·         Following procedures
·         Inviting feedback
·         Team working
·         Interacting with people

Operations Coordinator
Grade: 2.3
Section: Business Services
Department: Operations and Resources
Location / Work station: Kibera/Mathare/Mukuru/Bangladesh
Working Hours: Monday – Friday | 8.00 AM – 5.00PM
Reports to: Operations Manager Direct reports: Food &Beverage Coordinator, Driver Job Purpose: To be responsible in assisting the Operations Manager in the coordinating logistics and day to day operations of the business.

Responsibilities

·         Oversee daily operations of the office.
·         Schedule and coordinate vendors.
·         Keep organized ledger of expenses.
·         Remain on budget by always seeking the best prices for supplies and services.
·         Foster good working relationships with vendors and service providers.
·         Ensure all office equipment is functioning properly.
·         Monitor supply stock and place orders as needed.
·         Build and maintain strong customer relationship through regular meetings and communications.
·         Contact maintenance and ensure needed repairs are complete.
·         Keep a master calendar of schedules and vacations.
·         Organize and update files as needed.
·         Answer phones, emails, and conduct basic clerical work.
·         Keep conference rooms clean, neat, and well stocked.

Qualifications

·         Degree in Business Management/Supply Chain/Procurement/Inventory Management
·         At least 4 years’ of experience in operations
·         Experience in the customer service field
Behavioral Competencies/Attributes:
·         Excellent phone etiquette
·         Solid computer skills, including email and Microsoft Office
·         Basic bookkeeping skills
·         Good typing skills
·         Customer service orientated
·         Excellent phone etiquette
·         Ability to coordinate multiple schedules
·         Highly organized with an aptitude for problem solving
·         Neat, professional appearance
·         Able to prioritize tasks and work independently
·         Friendly and personable
·         Assertive
·         Honesty and integrity
How to Apply:
Interested applicants should send their applications together with a detailed CV to the HR Manager, jobskibera@shininghopeforcommunities.org quoting their current and expected salaries.
Applications without this information will not be considered. DO NOT ATTACH TESTIMONIALS at this point.
Shortlisted candidates will be contacted on a rolling basis. Applications should reach us no later than 11th December 2017.

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