Chebu Healthcare Services is a
growing health facility located in Juja – Kiambu County and offers outpatient
clinic consultations and pharmacy services.
As we strive to accomplish our
vision, we are in search of qualified individuals to fill the following role:
Job Title: Receptionist
/ Front Office Administrator
Job Type: Full-time
Duties and Responsibilities
·
Welcome clients and potential clients
in a professional manner
·
Receive and screen phone calls
delivering excellent customer service always
·
Respond to all inquiries in a
professional and courteous manner, in person, on the telephone or via e-mail
·
Communicate and coordinate with
management on customer inquiries and ensure timely resolution for same
·
Fulfill all reasonable requests from
clients and ensure their satisfaction
·
Report any maintenance issues
immediately to line manager, including all furniture, fittings and equipment
·
Provide daily and monthly reports as
required
·
Carry out instructions given by the
management team
·
Contribute to team effort by
accomplishing related tasks as required
·
Provide administrative support and
assistance when required
·
Maintain office filing and storage
systems
·
Update and maintain databases such as
mailing lists, contact lists and client information for quick and easy
retrieval when required
·
Maintain safe and clean reception
area always
·
Process payments
Requirements
·
Certificate or diploma in customer
service /front office/ secretarial or related course
·
A minimum of 2 years’ relevant
experience
·
Competent in Microsoft Word, Excel,
PowerPoint and Outlook
·
Good communication and listening
skills
·
Demonstrate commitment to excellent
customer service
·
Composed when working under pressure
·
Willingness to learn
·
Be confident and self-motivated
·
Excellent planning and organizational
ability and strong attention to detail
·
Well-developed written and verbal communication
·
Maintain professionalism always
Preferred skills
·
Basic First Aid Skills
Required information
·
State Gross Salary expectation in the
application
·
Attach certificates and testimonials
Interested candidates should send
their applications to Receptionist20170510@Chebupharma.com by 5pm on 20th May 2017