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Operations Manager Job in Nairobi Kenya

Duma Works is recruiting an Operations Manager for our client, Monikos Kitchen, in Nairobi.
Areas of Responsibility
  • Staff Responsibility
  • Coordination of Menus
  • Logistics (transportation of food & supply) coordination with all locations
  • Maintain excellent Relationship w. client (incl. Account Management)
  • Food Cost Control
  • Stock Control and coordination with all locations
  • P & L (each location)
  • Point of Sale System (PoS) reporting
  • Control of Service Levels Agreements (SLA)

Specific Duties
  • Manage all F&B and day-to-day operations and procurement within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Identify customers’ needs and respond proactively to all of their concerns
  • Lead team by attracting, recruiting, training and appraising talented personnel
  • Establish targets, KPI’s, schedules, policies and procedures
  • Comply with all health and safety regulations
  • Report to directors regarding sales results and staff productivity
  • Event Management
  • Any other duties the employer may reasonably require
  • Proven food and beverage management experience minimum 2 years
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Communication and leadership skills
  • Up to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targets
  • Degree level preferably hospitality related qualification
Cover letter (maximum 2 pages) and detailed CV are to be sent by email to marking the subject as “2279”, Your Full name & Phone number e.g. 2279, Barack Obama, 07xxxxxxxxx. If you don’t follow these instructions, your application will not go through
Deadline for receiving applications: 20th July 2016

N.B.* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS or online. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.

If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer. This is to save both you and the employer time and make sure you both find the best match.

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