Duma
Works is recruiting an Operations Manager for our client, Monikos
Kitchen, in Nairobi.
Areas
of Responsibility
- Staff
Responsibility
- Coordination
of Menus
- Logistics
(transportation of food & supply) coordination with all locations
- Maintain
excellent Relationship w. client (incl. Account Management)
- Food
Cost Control
- Stock
Control and coordination with all locations
- P
& L (each location)
- Point
of Sale System (PoS) reporting
- Control
of Service Levels Agreements (SLA)
Specific
Duties
- Manage
all F&B and day-to-day operations and procurement within budgeted
guidelines and to the highest standards
- Preserve
excellent levels of internal and external customer service
- Design
exceptional menus, purchase goods and continuously make necessary
improvements
- Identify
customers’ needs and respond proactively to all of their concerns
- Lead
team by attracting, recruiting, training and appraising talented personnel
- Establish
targets, KPI’s, schedules, policies and procedures
- Comply
with all health and safety regulations
- Report
to directors regarding sales results and staff productivity
- Event
Management
- Any
other duties the employer may reasonably require
Requirements
- Proven
food and beverage management experience minimum 2 years
- Working
knowledge of various computer software programs (MS Office, restaurant
management software, POS)
- Ability
to spot and resolve problems efficiently
- Mastery
in delegating multiple tasks
- Communication
and leadership skills
- Up
to date with food and beverages trends and best practices
- Ability
to manage personnel and meet financial targets
Education
- Degree
level preferably hospitality related qualification
Apply
Cover letter (maximum 2 pages) and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as “2279”, Your Full name & Phone number e.g. 2279, Barack Obama, 07xxxxxxxxx. If you don’t follow these instructions, your application will not go through
Deadline for receiving applications: 20th July 2016
N.B.* When applying to any job through Duma Works, you can expect that after you apply, you will receive a confirmation email, and then an SMS alert asking you to take a basic screening test over SMS or online. The SMS with the test may not arrive immediately. Please be patient. The SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test, and if you ever have any issues with the process, please reach out to 0702093793.
If you apply and don’t meet these minimum qualifications, we won’t be able to
forward your application to the employer. This is to save both you and the
employer time and make sure you both find the best match.