Many Job Positions in Kenya Orient Ltd

Kenya Orient Insurance

Job Title: Underwriting Executive
 
Division / Department: Underwriting
 
Immediate Supervisor: Underwriting Supervisor
 
Overall Responsibility: The position is responsible for assessing risks in accordance with laid down underwriting procedures in the company and ensure effective and efficient service delivery to customers
 
Key Tasks, Duties and Responsibilities
  • Review all applications for insurance – determine the profiles of risks presented to the branch / company for insurance and assess their acceptability or otherwise.
  • Review all reports from various service providers relating to proposals for insurance.
  • Review proposals for insurance and adjust benefits where necessary by reviewing previous files, worksheets, etc.
  • Ensure all related activities to underwriting are properly coordinated and enforced
  • Participate in sales initiatives.
  • Ensure timely preparation and dispatch of policy documents.
  • Review of suspense items and follow up on outstanding requirements with a view to reconciling them in record time.
  • Timely processing of quotations and tender documents, credits and refunds.
  • Liaising with intermediaries for business support
  • Any other duties assigned by management in line with task.
Requirements
  • Bachelor’s Degree from a recognized university
  • 2 years minimum work experience preferably in insurance industry
  • Progress in ACII/AIIK preferable
Competencies
  • Knowledge in insurance products and services
  • Basic claims knowledge
  • Excellent analytical, communication and customer handling skill


Job Title:Relationship Officer – Intermediaries
 
Division / Department:Business Development & Marketing
 
Immediate Supervisor: Assistant Manager – Business Development
 
Overall Responsibility: The position is responsible for effectively managing key branch account (direct & indirect / intermediary accounts) as assigned.

This will entail sourcing new accounts as well as growing and maintaining business relations with dormant accounts through continuous one on one interactions, ensuring upselling and cross selling KOIL products, vetting quality of business, gathering market intelligence / competitor activity and managing feedback & expectations.
 
 
Key Tasks, Duties and Responsibilities
  • To give competitive quotations and ensure follow up is done to close the business.
  • To oversee timely issuance of relevant documents to the intermediaries.
  • To facilitate timely collections of premiums as per Company’s credit policy.
  • To make regular visits in order to maintain relationships with the intermediaries.
  • To offer advice on claims procedures.
  • To solicit for business from intermediaries and maintaining a fairly balanced portfolio mix.
  • To give support to intermediaries including carrying out risk surveys, reviewing performance and loss ratios.
  • To ensure proper dissemination of product knowledge to the intermediaries and direct customers.
  • To continuously gather market intelligence in order to identify specific needs of prospects and customers.
  • To hold renewal discussions to ensure adequacy of cover and minimize lapses.
  • To gather market intelligence in order to identify specific needs of prospects and customers.
  • To follow up on renewal policies from assigned accounts and ensuring 100% renewal rate.
  • To report on timely basis to the immediate supervisor on tasks, duties and responsibilities as per assigned reporting formats.
Requirements
  • Minimum – Bachelor’s Degree preferable in marketing or with basic insurance Knowledge.
  • At least 2 years working experience in sales or marketing within the insurance industry or related fields.

Job Title: Sales Team Leader
 
Division / Department:Business Development & Marketing
 
Immediate Supervisor: Assistant Manager – Business Development
 
Overall Responsibility: The position is responsible for driving the marketing & sales of key company products as per set and agreed targets, make sure that the sales team understands the company's key performance measures, be part of the team to recruit, train monitor motivate and maintain a highly effective sales force.
 
Key Tasks, Duties and Responsibilities
  • Design & implement marketing and sales plans, set short and long term goals and targets for the sales team
  • Identifying, vetting and recruitment of sales agents as per the company’s guidelines.
  • Setting and monitoring the service level agreements in relation to production targets with the agents.
  • Maintain and monitor a database of potential leads, oversee the conversion rate of new business leads to actual policies.
  • Communicating & monitoring adherence to company procedures like premium remittance and underwriting protocols
  • Ensuring that yearly business acquisition targets for the unit and the individual sales agents are attained
  • Conducting routine formal policyholder / customers marketing field audits to confirm and report on the insured’s perception and satisfaction levels on the service rendered
  • Organizing and coordinating regular sales drives in the markets including product activations and direct clients interactions to enhance & achieve sales targets
  • Member of the product development committee charged with coming up with unique, innovative and cost effective sales ideas to improve the companies offering in personal lines products.
  • Providing structured regular reports on market intelligence, team performance and analysis of key action items that need attention and following up to ensure timely implementation / remedial measures are taken
  • Gathering, market intelligence
  • Any other duties that may be assigned from time to time
Requirements
  • Bachelor’s degree in sales and marketing or a related field
  • Professional qualification in sales and marketing or an insurance equivalent
  • 5 years’ experience in managing retail operations or in the sales of financial related services 3 of which must have been in a leadership position

Job Title: Systems Administrator
 
Division / Department: Information and Communications Technology
 

Immediate Supervisor: Assistant Manager - ICT
 
Overall Responsibility: The System Administrator (SA) is responsible for effective provisioning, installation / configuration, operation, and maintenance of systems hardware and software and related infrastructure. 

This individual participates in technical research and development to enable continuing innovation within the infrastructure to support business operations and executing IT Strategy.


Key Tasks, Duties and Responsibilities
  • Develop and manage an efficient I.I department, consistent and appropriate with the vision and strategic objectives of the company
  • Develop a blue print of I.T infrastructure requirements to meet the organizations strategic objectives
  • Manage and maintain I.T vendor and service provider relationships efficiently and ensure effective SLA’s enforcement.
  • Manage all I.T hardware, software and consumables to ensure flawless synergy of resources within the organization
  • Ensure adequate security and safeguard of data base and applications against hackers and viruses
  • Research and recommend innovative, and where possible automated approaches for system administration tasks
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
  • Upgrade and configure system software that supports the business applications per project or operational needs
  • Assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
  • Maintain data center environment and be knowledgeable in implementation of Business Continuity & Disaster Recovery Plans (BCP/DR).
  • Document and maintain installation and configuration procedures
  • Performing any other duties as required from time to time.
Requirements
  • Bachelor’s Degree in Computer Science or its equivalent
  • Systems Administration certification: Unix/Linux and or Microsoft; oracle certification (OCA/OCP).
  • Professional certifications in CCNA/CCNP
  • ITIL Certification will be an advantage
  • 5 Years Work Experience with at least 3 Years in a similar role
  • Knowledge in database management; prior working experience with Oracle Database

Job Title: Assistant Manager - Projects
 
Division / Department: Information and Communications Technology
 
Immediate Supervisor: General Manager – Finance & Strategy
 
Overall Responsibility: The position is responsible for project management by coordinating and driving the planning, staffing, implementation, monitoring, controlling and evaluating the progress of companywide projects and measuring outputs.
 
Key Tasks, Duties and Responsibilities
  • Define the scope of the project in collaboration with senior management
  • Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
  • Determine the resources required to complete the project
  • Develop a schedule of project completion
  • Review the project schedule with senior management and revise the schedule as required
  • Determine the objectives and measures upon which the project will be evaluated on completion
  • Manage project staff
  • Contract qualified consultants to work on the project as appropriate
  • Execute the project according to the project plan
  • Monitor the progress of the project and make adjustments as necessary
  • Review the quality of the work completed with the project team on a regular basis to ensure it meets the standards
  • Write reports on the project for management
  • Ensure the project deliverables are on time, within budget and at the required level of quality
  • Evaluate the outcomes of the project
  • Any other duties that may be assigned from time to time.
Requirements
  • Bachelor’s Degree in Information Technology or Business Related Field
  • Master’s Degree in Project Management will be an added advantage Knowledge in database management; prior working experience with Oracle Database
  • 5 Years’ experience in Project Management;
  • 1-2 Years in a management level


Job Title: Claims Executive
 
Division / Department: Claims
 
Immediate Supervisor: Assistant Manager - Claims
 
Overall Responsibility: The position is responsible for opening new claims and processing of non-legal Claims in line with the company policy
 
Key Tasks, Duties and Responsibilities
  • Open and acknowledge new claims
  • Appoint service providers within the set benchmarks, review their reports and process claims as necessary.
  • Initiate recovery from negligent third parties and promptly hand file to Legal Section for follow ups.
  • Ensure payment to policyholders and service providers within stipulated company benchmarks.
  • Maintain registers and adequate claims reserves.
  • Respond to correspondence and/or queries relating to claims falling under area of responsibility.
  • Make recommendations on settlements of claims falling under area of responsibility.
  • Prepare claims reports e.g. monthly theft report, monthly salvage report and any other reports which may be required from time to time.
  • Deputize the Claims Supervisor
  • Perform any other duties as required from time to time.
Requirements
  • Bachelor’s degree
  • Pass in at least two ACII papers or equivalent
  • Two years relevant experience


Job Title: Relationship Officer – Bancassurance
 
Division / Department: Marketing & Business Development
 
Immediate Supervisor: Assistant Manager – Bancassurance
 
Overall Responsibility: The position is responsible for effectively managing Bancassurance intermediary accounts as assigned. 

This will entail sourcing new accounts as well as growing and maintaining business relations with banks and other financial institutions through continuous one on one interactions, ensuring upselling and cross selling KOIL products, vetting quality of business, gathering market intelligence / competitor activity and managing feedback & expectations.
 

Key Tasks, Duties and Responsibilities
  • To give competitive quotations and ensure follow up is done to close the business.
  • To oversee timely issuance of relevant documents to the intermediaries.
  • To facilitate timely collections of premiums as per Company’s credit policy.
  • To make regular visits in order to maintain relationships with the intermediaries.
  • To offer advice on claims procedures and follow up on claims submitted through the channel as per service level agreements.
  • To solicit for business from intermediaries and maintaining a fairly balanced portfolio mix.
  • To give support to intermediaries including carrying out risk surveys, reconciliation, reviewing performance and loss ratios.
  • To ensure proper dissemination of product knowledge to the Bancassurance intermediaries’ Staff.
  • To continuously gather market intelligence in order to identify specific needs of prospects and customers.
  • To hold renewal discussions with Bancassurance intermediaries to ensure adequacy of cover and minimize lapses.
  • To follow up on renewal policies from assigned accounts and ensuring 100% renewal rate.
  • To report on timely basis to the immediate supervisor on tasks, duties and responsibilities as per assigned reporting formats.
Requirements
  • Minimum – Bachelor’s Degree preferable in marketing or with basic insurance Knowledge.
  • At least 2 years working experience in sales or marketing within the insurance industry or related fields.
How to Apply:
 
If you are interested in the position and have the required qualifications, skills and experience, kindly visithttps://korient.co.ke/careers/ and submit your application on or before Friday, July 8th 2016. 

“We are an equal opportunity employer”