Exciting
Career Opportunity in Information Technology - ICT
HFC is
the leading provider of integrated property finance and banking
solutions.
The
organization is seeking a talented, dynamic, self – driven and results oriented
professional who is committed to performance excellence in the following
position:
Chief
Information Officer (CIO)
Overall
Responsibilities
- Lead
ICT strategic and operational planning to achieve Group goals by
encouraging innovation, prioritizing ICT initiatives and coordinating the
evaluation, deployment, and management of current and future IT systems.
- Establish
and direct the ICT strategic and tactical goals, policies and procedures
for the Group.
- Manage
mission critical enterprise applications at 99.9% uptime through a
combination of skilled technical resources, proactive monitoring, capacity
management and vendor engagement.
- Design,
establish, and maintain a high availability network infrastructure for
local and wide area connectivity and remote access that provides proactive
notification.
- Ensure
existing equipment and applications are leveraged and optimised to
increase the return on investment and to enable the Group to achieve its
strategy.
- Ensure
channels are managed in accordance with customer service value proposition
as critical to service delivery. Channel’s will include but not limited to
mobile app, internet banking, KITS etc.
- Work
with the appropriate staff internally and externally to ensure that the
applications and infrastructure in place remain secure.
- Actively
engage Heads of Departments to ensure configuration and change management
initiatives that are to be reviewed and approved are well planned out and
have no or very limited negative customer impact.
- Develop
a plan for global service delivery certification to include ISO 20,000 and
27,001
- Lead
and manage ICT staff in delivery of their objectives and oversee their
development by establishing a clear career path through training,
certifications, coaching and mentoring within an optimal ICT structure.
- Develop,
track, and control the information technology annual operating and capital
budgets.
- Develop
and execute a working Group-wide disaster recovery and business continuity
plan and ensure the same is tested appropriately.
- Identify
opportunities for the appropriate and cost-effective investment of
financial resources in IT systems and resources.
- Participate
in vendor contract negotiations for all new ICT equipment and software
purchased for the Group.
- Review
hardware and software acquisition and maintenance contracts and pursue
master agreements to capitalize on economies of scale.
- Ensure
continuous delivery of IT services through oversight of service level
agreements with end users and monitoring of IT systems performance.
Expected Minimum Qualifications
Education:
- Degree
in Information Technology and/or Advanced degree in Information Technology.
- Certifications
in Project Management, Database Management, Networks and Information
Security.
Experience:
- 10
years’ experience in managing and supporting technology services in a busy
ICT environment with thorough knowledge of banking operations with at
least 3 years in a senior management role.
Technical and General Competencies:
- Service
delivery certifications to include ITIL, ISO etc
- Developed
and implemented IT strategy that has a positive and direct impact on the
corporate strategy
- A
track record of engaging and building trust with key stakeholders to
include vendors and partners to ensure timely delivery of projects and
adherence of SLAs
- Social
and digital knowledge/capabilities and innovation.
- Results
oriented with excellent interpersonal skills.
- Demonstrate
an understanding and appreciation for all aspects of ICT through
progressive involvement in the application of ICT to business processes.
- Proven
ability to quickly grasp business risks and make sound decisions.
- Sound
understanding of portfolio, programme and project management and a track
record of delivering and enabling large-scale complex change programmes.
If qualified and interested, please send your application to
Human.Resources@hfgroup.co.ke
Please note that applications should be received on or before 13th May 2016
