Housekeeper Job in Nairobi Kenya

CORAT Africa is a Pan African Christian Organization based in Nairobi whose core business is Leadership Development, Management Training, Consultancy and Research services to Churches and Church related organizations in Africa.
CORAT Africa seeks to recruit the following:

Position: Housekeeper

Department: Housekeeping    

Reports To: Hospitality Manager    
 
Supervises: All staff of housekeeping

Job Summary: The Housekeeper directs and maintains the housekeeping Department, in accordance with the set policies, standards and guidelines.

Key Areas
  • Establish and implement standard operating procedures. Constantly compares staff performance to standards.
  • Determines dept. priorities & goals and communicates them to all.
  • Monitors all expenses prepare accurate cost comparisons for all major purchases.
  • Directs the set–up of and monitors all dept. records.
  • Ensures communication with other section heads is open and productive.
  • Spot checks rooms for standard placement of all amenities.
  • Ensures the quick and correct handling of guest requests.
  • Ensure that all guest complaints are handled efficiently and politely.
  • Ensures safe working habits.
  • Regularly checks machinery operation, cords, plugs, etc.
  • Convene daily departmental briefing.
  • Motivates employees, seek out employees concerns and offers assistance.
  • Personally conducts training as required and on a regular basis.
  • Is personally committed to hotel vision, mission and values, and practices visible management
  • Smooth running of the cleaning process in the rooms department
  • Selection, employment, supervision and control of employees of the housekeeping department including laundry, guest rooms, and public areas
  • Personnel planning on the basis of staffing guides established by management in accordance with the budget.
  • Regular supervision of the established working methods.
  • Planning of the linen requirement, guest supplies and cleaning supplies for the rooms department
  • Planning of the equipment required in housekeeping
  • Determining the daily, weekly, and monthly cleaning schedules for the entire rooms department.
  • Cleaning and control of occupied rooms and departure rooms, public areas such as lobby, restaurants and public wash rooms.
Qualifications and Skills
  • Aged 30 – 40years.
  • Holders of a certificate in housekeeping and laundry from Kenya Utalii College or any other internationally recognized hotel training institution.
  • Have not less ten (10) years’ experience, 5 years of which must be in a similar position in charge of a busy housekeeping department in a 3 or 4 star hotel.
  • Extensive knowledge of housekeeping services, including a solid understanding of effective cleaning methods, equipment, and chemical use.
  • Should have basic knowledge of housekeeping expenses and budgets.
  • Computer literacy a must.
  • KCSE grade C- or above
How to Apply 
Interested and qualified candidates should forward their applications enclosing copies of their academic and professional certificates and a detailed C.V. with contact addresses, email and telephones of three referees.

CORAT Africa
P.O. Box 42493 – 00100
Nairobi, Kenya

Email: corat@coratafrica.com  

Submit your application not later than 1st Feb, 2016.

Only short listed candidates will be contacted.