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Consumer Education Officers Jobs in Kenya

The Insurance Regulatory Authority (IRA) is a State Corporation set up under the Insurance Act Cap 487 to regulate, supervise and develop the insurance sector in Kenya.

The Authority is seeking applications for the following vacant position:

Job Title: Consumer Education Officer

2 Positions

Ref: CEO/05

Section: Consumer Education 

Immediate Supervisor: Head, Consumer Education

Direct Reports:
Purpose of the Job: Responsible for the implementation of consumer education strategies, sensitizing and creating awareness on Insurance
Principal Responsibilities
Key Responsibilities and Main Tasks
Consumer Education
  • Assist in developing strategies, through research on various sites to facilitate the development of a suitable consumer education framework.
  • Develop Information, Education & Communication (IEC) material
  • Assist Head of Consumer Education in planning, designing, coordinating and implementing consumer education programs.
  • Prepare and make presentations on various issues for public education in insurance
  • Participate in conducting needs assessment and baseline surveys.
  • Develop, review and reprint information, education and communication materials
  • Conduct consumer education outreach programs
  • Develop media infomercials on insurance for use in creating awareness about insurance
Any other tasks:
  • Participate in various committees in the authority
Required Qualifications
Education and Knowledge
  • Bachelors degree in insurance, or education with a bias on business education or business related field
  • Teaching experience and Insurance qualifications would be an added advantage; and
  • Proficiency in ICT
  • 8 years’ relevant experience;
  • Experience in consumer education/public relations/conducting outreach programs; and
  • Knowledge of Insurance
  • Strong communication and presentation skills;
  • Excellent organization and inter personal skills;
  • Good command of speaking English and Swahili; and
  • Good reporting skills
  • Professionalism;
  • Ethical and integrity;
  • Team player; and
  • Ability to work under pressure, prioritize and multi task
Terms of Offer: An attractive remuneration package commensurate with the responsibilities of the position will be negotiated with the right candidate.

How to Apply
If you believe you are the right candidate for any of the above positions and can clearly demonstrate your ability to meet the qualifications given, please submit your application with a detailed CV, stating your position, current remuneration, qualifications, experience, names and addresses of three referees, email and telephone contacts together with copies of your certificates and testimonials by 29th January, 2016 to:

The Chief Executive Officer
Insurance Regulatory Authority
Zep -Re Place
P.O Box 43505-00100



IRA is an Equal Opportunity Employer. People with disabilities are encouraged to apply.

Note: Only shortlisted candidates will be contacted and canvassing will result in automatic disqualification.

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