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PA to CEO / Marketing Assistant Job in Kenya

Job Title: PA to CEO / Marketing Assistant

Department: Administration

Reports To: Chief Executive Officer

Direct Reports: Office Assistants and Tea Girl

Job Purpose: To provide administration and marketing support to the CEO, Director and other senior staff in the Group Office

Indicators of Good Performance on the Job
  • Quality administration services provided at the management office
  • Craft and implement a social media strategy for Jambo Chester Hotels and Resorts.
  • Manage annual management calendar of events and meetings
  • In liaison with the front office manage guests and clients calls for the senior managers and directors
  • Customer queries handled expeditiously
  • Accurate filing system maintained
  • Staff effectively supervised
  • Office equipment operating efficiently
  • Monitor ERP efficiency

Key Duties
  • Provide first level customer service support such as responding to general enquiries and attending to visitors and clients
  • Perform administration duties for the CEO and other managers in the Group office.
  • Marketing and sales support including handling all incoming and outgoing correspondence including e-mails to the general address.
  • Together with ICT update/load relevant information in various website and social media blogs and office administration.
  • Managing the annual executive calendar meeting and CEO’s diary.
  • Prepare venue, participants materials and minutes and disseminate professional reports emanating from meetings.
  • Manage all travel arrangement for the Director and Group Managers; in liaison with the procurement and accounts department
  • Handle the enquiries directed to the Group CEO’s office in his absence; this may involve referring the enquirer to a more appropriate staff member.
  • Ensure that office equipment are maintained and breakdowns immediately reported.
  • Allocate and supervise the work of the Office Assistant

Knowledge/Skills/Experience
  • Diploma in business management and office management
  • Training in customer service or equivalent experience
  • 3- 5 years’ experience

Competencies
  • Strong administrative skills and office management skills
  • Competency in ICT and social media
  • Customer service skills
  • Good telephone skills
  • Communication and interpersonal skills
  • Organisational skills
  • Follow up skills
  • Initiative
  • Computer literacy
  • Sense of urgency



If you feel you fit the above description and can take up the role please send your cv to: jobsatthemonarchgroup@gmail.com

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