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Food & Beverage Manager Job in Kisumu Kenya

Company Profile: Our client is a 4 star hotel

Job Title: Food & Beverage Manager

Location: Kisumu

Reports to: General Manager

Job Role: In conjunction with General Manager, formulate, implement and drive business outlets of Hotel, through the four core values of Customer, Quality, People & Profit

Duties and responsibilities:
  • Driving a service culture which delivers outstanding customer service through all aspects of the business. Creating an environment where everyone in the hotel is focused on “walking the extra mile” to deliver outstanding customer service
  • Planning, organizing and controlling the day-to-day operation
  • Selecting, training, coaching and developing people to meet current and future needs of the department and the hotel
  • Maximizing Food & Beverage Dept. profitability
  • Ensuring Brand Standards are consistently delivered throughout the department
  • Providing and communicating clear direction to the team
  • Ensuring the health, safety and well being of customers and all hotel staff
  • Ensuring Restaurant Manager, Supervisors, Executive Chef adhere to controlling procedures of all stock items.
  • Carrying out daily inspections in all outlets, insuring optimal hygiene, equipment maintenance, well presented outlets, food presentations.
  • Ensuring all A la Carte Dishes, Buffet Dishes has updated recipes and costing and are updated every 6 months

Key Performance Indicators
  • Food and Beverage Cost of Sales %
  • Food & Beverage Payroll % contribution
  • Guest Satisfactory feedback
  • Hygiene Practices in Outlets & Kitchen
  • Wastage & Spoilage %age
  • OE Stock loss
  • Personal Competencies
  • Self Management
  • Communication and Leadership Skills
  • Problem Solving and Decision Making
  • Pro-Active Behavior
  • Influencing Skills
  • Flexibility

  • 10 years successful experience in the industry of which not less than 5 years at senior management level
  • A degree in Hospitality Management
  • Minimum of Higher National Diploma in Hospitality management
  • Excellent communication skills
  • Team management, leadership & team player

All interested candidates should send their applications to

Only shortlisted candidates will be contacted

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