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Tour and Travel Manager Job Vacancy in Kenya

Vacancy: Tour and Travel Manager
A new Travel and tour company is looking for a capable candidate to manage the activities of the company and improvise business strategies to bring about growth.
Duties and Responsibilities
  • Proposing strategies for the business development of the agency.
  • Maintaining the financial account details and other budgetary reports of the agency.
  • Analyzing the reports to ascertain the growth of the agency as well as employing the work strategies to improve the business aspect of the agency.
  •  Maintaining the up-to-date information on the travel operations and transport mediums like trains, airlines and also buses.
  • Facilitating the customers in the booking of tickets and accommodation arrangements
  • Managing the travel agency work activities and devising new tour and travel plans and packages.
  • Coordinating and guiding the agency staff to work for the customer satisfaction and development of the agency.
  • Promoting and marketing the business, sometimes to new or niche markets.
  • Managing budgets and maintaining statistical/financial records.
  • Selling travel products and tour packages.
  • Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism.
  • Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance.
  • Dealing with customer enquiries and aiming to meet their expectations.
  • Overseeing the smooth, efficient running of the business.
  • Constantly motivating the sales team to hit their targets and ensure the profitability of the company.
  • Meeting company directors who advise on strategy and finding out about any local issues and future trends.
  • Dealing with disciplinary matters and customer complaints.
Skills and Specifications
  • Strong written and communication skills.
  • Knowledge of financial and business strategies.
  • Good managerial and decision-making skills.
  • Ability to coordinate and manage people.
Education and Qualifications
  • Bachelor’s degree in travelling related area or any other subject with interest in business and financial concepts.
  • 3 to 5 years previous work experience in any travel related industry is compulsory.

Qualifying candidates should send their application letter together with detailed Curriculum Vitae to  before COB 15th July 2013.

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