MTN Business Kenya Limited has grown
to become one of the leading providers of corporate communications having
modern and reliable network infrastructure in the region.
Human Resource and Administration Manager
Reporting to the Managing Director,
the ideal candidate will be responsible for the development and effective
execution of the Human Resources and Administration Strategy.
S/he will ensure attraction and
retention of a professional, competent, talented and motivated workforce.
The incumbent shall be responsible
for:
- Review and implementation of HR policies in line with
legal requirements and best practices.
- Managing the HR budget and ensure timely and effective
implementation of the HR and Administration calendar of programmes and
initiatives.
- Provide guidance to Managers on HR matters including
performance appraisals, succession planning, and labour laws and handling
disciplinary matters.
- Reviewing and managing manpower plans, recruitment,
selection, induction and orientation of new staff.
- Enhance the company performance management culture by
effectively linking it to business strategy, goals, processes, systems,
rewards, recognition, succession plans and best practices.
- Ensure HR processes and filling procedures are
effectively managed and aligned on the Human Resource Information
System.
- Reviewing and aligning the company training
needs/calendar to the business strategy and objectives.
- Reward management including; payroll administration,
staff medical scheme, group life, general insurance and staff wellness
programs.
- Managing and advising the business on Occupational
Health and Safety (OSHA) requirements.
- Leasing with Managers and Team Leaders in developing
leave plans and ensuring leave utilization is in line with company policy.
- Managing office utilities including office space,
company vehicle and third party contracts.
- Leading and mentoring the HR and Administration team.
Knowledge, skills and ability
required:
- University Degree in Human Resource Management,
Business Administration or Social Studies.
- Post graduate Diploma in Human Resource Management from
an accredited Institution and membership to the Institute of Human
Resource Management.
- Minimum of 8 years of experience in Human Resource
Management; at least three in senior management level.
- Excellent planning, organisational and analytical
skills.
- Good Interpersonal, communication, negotiation and
people skills.
- Ability to lead a team, work under pressure and
meet tight deadline.
Technical Operations
Manager
Reporting to the Managing Director, the ideal candidate will be responsible for the overall technical specification, network design standards, developing guidelines, testing and monitoring requirements that are aimed at providing outstanding customer experience and satisfaction.
Reporting to the Managing Director, the ideal candidate will be responsible for the overall technical specification, network design standards, developing guidelines, testing and monitoring requirements that are aimed at providing outstanding customer experience and satisfaction.
The incumbent will have the mandate
of:
- Managing and coordinating technical infrastructure
/operations network and systems of the business and ensuring outstanding
service provision to customers.
- Overseeing all matters relating to optimal efficiency
of the company's network and systems infrastructures in a cost-effective
manner.
- Overseeing all technical matters relating to management
of the company's IP/MPLS network, data centres / POPs that are within and
outside Kenya.
- Planning network infrastructure and systems upgrades
ensuring that the company keeps pace with client growth, needs and
provision of efficient services.
- Managing the monitoring of MTN Business communications
core links and ensuring constant maintenance of 99.9% uptime of the
system.
- Specifying and recommending technical and computer
equipment to be purchased to ensure appropriate and timely purchase of
equipments.
- Designing and implementing network systems for country
roll-outs.
- Ensuring adherence to internal and external service
level agreements and procedures.
- Preparing and managing the budget for the technical
department.
- Preparing, monitoring and reviewing Key Performance
Indicators (KPIs) for the technical operations members in line with the
company objectives.
- Providing leadership in identifying and rectifying
system and network problems as and when required.
- Managing and ensuring cordial working relationships
with third parties including international bandwidth providers,
telecommunication and equipment/software vendors with the aim of enhancing
procurement and delivery of services.
- Providing strategic and periodic reports for decision
making by top management.
- Leading and mentoring the technical team.
Knowledge, skills and ability
required:
- An undergraduate degree in Information Technology,
Computer Science or Electrical Engineering.
- Post-graduate qualification in Information Technology.
- 8 years experience in design, implementation and
operation of ICT solutions in a Service Provider or Systems Integration
environment, with at least three years experience in senior management
level.
- Solid understanding in IP network management, routing
and switching, data centres management and systems administration.
- Excellent planning, organising and coordination skills.
- Problem solving and analytical skills.
Application Details
Interested candidates who meet the above requirements for any of the above positions may send their applications and detailed CV, including your qualifications, experience, present position and current remuneration.
Interested candidates who meet the above requirements for any of the above positions may send their applications and detailed CV, including your qualifications, experience, present position and current remuneration.
The forwarding e-mail and cover
letter must clearly indicate the job title on the subject line.
Send your application to ceo@mtnbusiness.co.ke
not later than 12th July 2013.
MTN Business Kenya reserves the
right to accept or reject any application.
Only short-listed candidates will be
contacted.