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Information Technology Manager Job in Kenya

Job Title: Information Technology Manager
Reporting: Chief Operations Officer

Role Objective
Our Client is an ICT firm specializing in; Audio Visual, Multiuser computing, Unified Communication, Plantronics headsets, Network Solutions and Security Solutions seeks to recruit an information Technology Manager who will be in charge of technology deployment as well as deal with Internal and External customers to improve business profitability. 

The position holder will also oversee the company's technology budget and also manage the people who install and service the technology.

Duties and Responsibilities

1. Manage information technology and computer systems

  • Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP) & Management Information Systems (MIS).
  • Develop and implement policies and procedures for electronic data processing, Management Information Systems (MIS) and computer systems operations and development
  • Meet with managers to discuss system requirements, specifications, costs and timelines
  • Participate in the hiring of management information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems.
  • Control the computer systems budgets and expenditures
2. Ensure technology is accessible and equipped with current hardware and software
  • Troubleshoot hardware, software and network operating system
  • Be familiar with all hardware and software
  • Be familiar with network operating system
  • Provide orientation to new users of existing technology
  • Train staff about potential uses of existing technology
  • Train staff about new and potential use
  • Provide individual training and support on request
  • Provide recommendations about accessing information and support
  • Maintain current and accurate inventory of technology hardware, software  resources
3. Monitor and maintain technology to ensure maximum access
  • Troubleshoot all technology issues.
  • Maintain log and/or list of required repairs and maintenance.
  • Make recommendations about purchase of technology resources.
  • Research current and potential resources and services.
  • Provide network access to all staff and students.
  • Install work stations.
  • Connect and set up hardware.
  • Load all required software.
  • Provide network accounts and passwords as required.
  • Monitor security of all technology.
  • Install and maintain Foolproof and passwords.
  • Input and maintain IP addresses.
  • Advise staff of security breach and/or change in password or security status.
  • Ensure installation of lock out programs.
  • Identify and prepare hardware for disposal when appropriate.
  • Ensure hardware is stripped and secured before disposal.
4. Perform other related duties or as assigned.

Key attributes
  • Honest and trustworthy
  • Respectful
  • Possess cultural awareness and sensitivity
  • Flexible
  • Strong customer service orientation.
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Good written, oral, and interpersonal communication skills.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self motivated and directed.
  • Keen attention to detail.
  • Team-oriented and skilled in working within a collaborative environment
Working Knowledge of the following I.T Disciplines is Required:
  • Computer hardware and software systems and programs
  • Computer networks, network administration and network installation
  • Computer troubleshooting
  • Computer viruses and security
  • E-mail and internet programs
  • An understanding of the current economic, cultural and political environment
  • Project Management and Audit Reviews
  • Servers and Networking Systems Design and Integration
  • Switching and Routing
  • Products Knowledge
  • Servers Installation & Configuration.
Skills Set Needed
  • Management and supervisory skills
  • Ability to install and administer computer hardware, software and networks
  • Team building skills
  • Analytical and problem solving skills
  • Decision making skills
  • Effective verbal, presentation and listening communications skills
  • Effective written communications skills
  • Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics and website development programs at a highly proficient level
  • Stress management skills
  • Time management skills
  • Bachelors Degree in Business Information Technology / Telecommunication and Information
  • Technology / Computer Engineering / Computer science
  • Higher National Diploma in Information Technology
  • Minimum 3 years’ Information technology industry experience.
  • Extensive certification in Professional Information Technology courses.
Disclaimer: Candidates who do not meet the minimum requirements stated above need not apply.

ONLY candidates fulfilling the requirements of the positions should email their application together with a detailed and updated CV, indicating your availability, expected and current salary via email to:
On the Subject line clearly indicate “I.T Manager”.  

Deadline for application is 22nd March 2013.

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