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Receptionist Job in Kenya


Tarpo Industries Limited, one of the most innovative group of companies in East Africa would like to announce the following vacancy:

Receptionist 

TT/MR/1502 – 001

Nairobi HQ


The Person
  • You will always look presentable and will exercise high levels of professionalism.
  • You will have excellent communication skills, both verbal and written.
  • You will execute front office duties with integrity and enhance the company’s customer care experience.
  • You will have outstanding interpersonal skills as you will be interacting with customers and colleagues throughout the organization.
  • You will be Fluent in English and Kiswahili with a neutral accent.
  • You will have an aggressive learning attitude to grasp technical information relating to products offered by Tarpo.
  • You will have the ability to multi-task and maintain confidentiality
The Job
  • Receiving and directing calls on the PABX
  • Receiving a directing visitors to the company
  • Accurately recording information received via telephone on the calls in register and following up that action was taken by the respective people.
  • Will ensure filing and record keeping is accurately done.
  • Secretarial work for any of the senior management team
Minimum Qualifications / Experience & Skills
  • Diploma in Front Office operations/Office administration OR 2 years experience in a similar industry. A certificate in Customer service will be an added advantage.
  • Excellent ICT abilities in MS Office
  • Ability to sell Tarpo products over the phone.
  • Ability to monitor sales trends and act on them.
  • Good report writing skills.
  • Creative and Practical.
  • Aggressive doer (less talk, more action!)
The application procedure is as follows:

A CV, covering letter stating your market worth (expected pay package) and three (3) references must be submitted to the Human Resources Coordinator in an envelope marked with the vacancy reference number as appearing above. 

Applications can also be submitted by email via careers@tarpo.com

An email address that is easily accessible by the applicant must be provided as most correspondence will be by email.

Upon the candidate being short listed, they will be contacted by email and will be required to respond to the email with answers to a number of questions before a set deadline. 

This forms stage 1 of the recruitment process.

If answers to the questions in the email correspondence are deemed satisfactory, the applicant will be invited to sit an aptitude test and undergo a competency interview. This forms stage 2 of the recruitment process.

If the pass mark in the aptitude test is attained and the panel feels the applicant did well in the first interview they will be invited to an assessment day. The assessment day will involve an interview with more focus on the position applied for. 

A set of team tasks, business case studies and presentations involving interaction with other applicants and current members of staff will make up the rest of the assessment day. This will be the final stage of the recruitment process.

If an applicant is selected, they will be contacted with an offer.

Applicants will be selected on the basis of merit. We may keep an application in our files for a period of one year should further vacancies arise.

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