Lake Victoria North Water Services Board was established under
the Water Act 2002, as part of the reforms in the water sector.
The Board is responsible for the efficient and economical provision of water and sewerage services within its area of jurisdiction as authorized by the Licence.
The Board seeks to recruit experienced and dynamic professionals to fill the following positions within its establishment and one of its Water Service provider, Kakamega-Busia Water supply.
1. Board Head QuartersThe Board is responsible for the efficient and economical provision of water and sewerage services within its area of jurisdiction as authorized by the Licence.
The Board seeks to recruit experienced and dynamic professionals to fill the following positions within its establishment and one of its Water Service provider, Kakamega-Busia Water supply.
LVNWSB/P9/2011
Information Communication & Technology Services (ICT) Manager
The position is based at Lake Victoria North Water Services Board headquarters in Kakamega.
The specific tasks will include:-
- Planning,
administering and reviewing the acquisition, development, maintenance and
use of computer and telecommunications systems within the Board;
- Formulating
and enforcing information communication & technology (ICT) policies,
procedures and systems;
- Designing,
developing, implementing and maintaining databases and information systems
for the Board;
- Planning
and coordinating ICT activities such as installation and upgrading of
hardware and software; programming and systems design; development of
computer networks and implementation of internet LAN/WAN networks.
- Overseeing
the development, implementation and maintenance of security network and
Policies;
- Development
and implementation of integrated IT systems by the Board including ERPs;
- Overseeing
hardware maintenance, trouble shooting and user computer disaster recovery
structure training;
- Coordinating
the design, development and implementing of computer disaster recovery
procedures to minimize on loss of data/or systems;
- Ensuring
Board compliance with prevailing IT Standards and Regulatory requirements
- Preparation
of ICT budgets and proposals.
Job Requirements
- Bachelors
Degree in Computer Studies, Information/Systems Technology OR Equivalent.
- Relevant
professional ICT qualifications such as MCSE, MCITP, CCNA, CCNP, CISSP
(Certified Information Systems Security Professional) or equivalents
- Must
be familiar with Windows Server 2008, Oracle and Linux Operating Systems
- Knowledge
of IP Telephony will be an added advantage
- Demonstration
of TCP/IP transmission knowledge an added advantage
- 5
years experience, 3 of which must have been in a similar capacity.
- Excellent
interpersonal and communication skills
- Must
demonstrate strong leadership, management and analytical skills
2. Kakamega - Busia Water supply
The Kakamega - Busia Water supply, a water service provider currently under interim management of the Board covers Kakamega, Khayega, Mumias, Butere, Nambale, Busia and Matayos towns, wishes to recruit self driven and result oriented candidates to fill the following senior positions.
The duty station for all the candidates shall be in headquarters of water supply offices based in
Kakamega town.
LVNWSB/P10/2011
Technical Services Manager
Reporting to the Managing Director, the position is responsible for the following:
The Kakamega - Busia Water supply, a water service provider currently under interim management of the Board covers Kakamega, Khayega, Mumias, Butere, Nambale, Busia and Matayos towns, wishes to recruit self driven and result oriented candidates to fill the following senior positions.
The duty station for all the candidates shall be in headquarters of water supply offices based in
Kakamega town.
LVNWSB/P10/2011
Technical Services Manager
Reporting to the Managing Director, the position is responsible for the following:
- Directing,
coordinating and managing the company’s operations and maintenance of
infrastructure to ensure that water and sewerage services are provided at
the required standards.
- Developing
a customer focus to the provision of services by forming and maintaining
good working relations with customers
- Managing
all major and minor construction works, either by using external
consultants or in house resources.
- Ensuring
proper management of the company’s assets such as plant and machinery
through effective maintenance and repairs so as to maximize the return on
investment.
- Developing
departmental strategies, policies and plans to facilitate achievement of
overall company’s objectives.
Requirements for the position:
- Have
a University Degree in Civil Engineering from a recognized Institution
with a minimum of 5 years experience in similar environment, three of
which should be at senior management.
- Have
excellent interpersonal and communication skills.
- Demonstrated
project management skills and hands on experience in managing consultants
and contractors.
- Must
be computer literate and is familiar with standard computer applications.
- Ability
to work under pressure and meet deadlines.
- Registration
with ERB will be an added advantage.
LVNWSB/P11/2011
Customer Service Manager
Reporting to Commercial & Finance Manager, the successful candidate will be responsible for
getting the best out of staff to provide customers with the best experience in customer service.
Roles and Responsibilities:
Customer Service Manager
Reporting to Commercial & Finance Manager, the successful candidate will be responsible for
getting the best out of staff to provide customers with the best experience in customer service.
Roles and Responsibilities:
- Proactively
monitoring customer satisfaction and quality of the services through
surveys, inspections and the processing of customer grievances.
- Maximise
revenue collections through effective procedures of metering.
- Develop
and ensure existence of prompt response mechanism to customer queries and
information.
- Organize
events to educate the stakeholders on services provided by the water
service provider.
- Effectively
liaise with customers on service connection and delivery on the basis of
clearly understood contracts.
- Develop
and review correspondence and documentation as appropriate regarding
interaction with customers and respond to their questions and concerns.
- Build
customer relationships and serve as a liaison between the Water Service
Provider and customers.
Requirements for the Position
- A
degree in social sciences from a recognized university. Holders of MBA
will have an added advantage.
- Post
graduate training in Public Relations or Marketing.
- At
least five (5) years work experience in a busy utility especially in
customer service position, 2 years of which should have been at
supervisory level.
- Strong
interpersonal skills.
- Ability
to work under extreme conditions and under intense pressure
- Excellent
ICT Skills
- Ability
to resolve customer problems and concerns with a high level of
professionalism and diplomacy;
- Strong
decision maker, proactive team player and organized in their approach to
work;
- Good
command of the written and spoken English and Kiswahili language and
ability to develop correspondence and communicate effectively and
professionally with all customers
LVNWSB/P12/2011
Water & Sewerage Manager
Reporting to Technical Services Manager, the successful candidate will be responsible:
Water & Sewerage Manager
Reporting to Technical Services Manager, the successful candidate will be responsible:
- Overall
supervision of water and sewerage staff.
- Develop
plans and programmes for effective operations and maintenance of the water
& sewage systems including extensions of water and sewer mains and
service connections.
- Directing
and coordinating operations and maintenance of water/sewage mains, water/
sewage pumping stations and treatment plans in the system.
- Recommend
regulations for connections for new systems in the areas where there is
inadequacy.
- Oversee
the implementation of continuous and systematic preventive maintenance and
the water/sewer network and water/sewage treatment works.
Requirements for the Position
- Have
a University Degree in Water Engineering OR Water & Environmental
Degree from a recognized Institution with a minimum of 5 years experience
in water and sewerage utility operations, 2 years of which should be at
supervisory level.
- Must
be self driven and motivated with a high need for achievement.
- Must
be computer literate especially be conversant with AUTO Card.
- Must
be people oriented and have demonstrated leadership qualities.
- Able
to work under pressure and meet deadlines.
- Registration
with ERB will be an added advantage.
LVNWSB/P13/2011
Internal Audit Manager
Reporting to the Audit Committee of the Board functional and to the MD administratively, the
position will be responsible for:
Internal Audit Manager
Reporting to the Audit Committee of the Board functional and to the MD administratively, the
position will be responsible for:
- Performing
risk assessments, contribute to the preparation of annual audit plan and
audit programmes;
- Testing
and appraising effectiveness and efficiency of the application of
financial, HR and other operating controls;
- Conducting
audits of all operations and systems as detailed in the audit plan;
- Conducting
compliance reviews of organization processes/records to ensure compliance
with government, Board and donor requirements;
- Preparing
audit reports and recommendations for improvements to the management;
- Following
up on implementation of audit recommendations;
- Undertaking
special audit investigations as may be required from time to time;
- Assessing
the relevance, reliability, integrity, timeliness and adequacy of
programmes and financial information.
Requirements for the Position
- Bachelors
degree in Finance, Accounting or related field with CPA II or CPA (K).
- CIA
and CISA qualification is an added advantage.
- 3
years experience in auditing department or a professional audit firm in a
busy environment with at least 1 year in a supervisory role.
- Excellent
interpersonal, management and communication skills;
- Computer
literacy and familiarity with standard office computer applications; and
- Ability
to work under pressure and meet deadlines
LVNWSB/P14/2011
Secretary
1 Post
Reporting to the Managing Director, the key result area of the position is to provide administrative and secretarial support.
Key Responsibilities
Secretary
1 Post
Reporting to the Managing Director, the key result area of the position is to provide administrative and secretarial support.
Key Responsibilities
- Provide
administrative and secretarial services in the MD’s office.
- Attend
to inquiries in the MD’s office appropriately including consulting with
relevant authorities.
- Make
appropriate decisions in daily office matters, handling urgent matters
effectively and efficiently.
- Maintain
sensitive and confidential materials and retrieving them when required.
- Receive
and attend to official guests.
Requirements for the position
- KCSE
C and above
- Higher
Diploma in Secretarial Management (KNEC)
- Computer
proficiency in MS office applications
- A
minimum of 3 years secretarial experience in a busy organization
- Excellent
communication and interpersonal skills
- Cheerful
personality with excellent organizational skills
- Creative
and innovative team player
- Ability
to work under pressure, work long hours and under strict deadlines
academic & professional certificates and testimonials, stating your current position, remuneration and telephone contact, names and contacts of three referees so as to reach the undersigned on or before 9th December 2011.
To:
The Chief Executive Officer
Lake Victoria North Water Services Board
P.O. Box 673 -50100
Kakamega
Canvassing will automatically lead to disqualification.
LVNWSB is committed to achieving workforce diversity in terms of gender and culture.
Women and persons with disabilities are highly encouraged to apply.
Only shortlisted candidates shall be contacted
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