Head of Collections Job in Kenya

Job Summary

Direct Reports: Collections and Recovery Managers
Indirect Reports: Collections and Recovery Officers

Desirable Attributes

Proactive and assertive

Analytical and innovative

Knowledgeable on financial services

Negotiation skills


Reduction in the Non-Performing Loan book as per the set targets.

Manage the entire products’ portfolio to minimize losses.

Evaluate the debt collection cycle and track all arrears.

Timely and effective implementation of the collections matrix

Prepare reports for all units and follow up to facilitate full repayment.

Champion the collections policy and prepare requisite reports.


A bachelor’s degree in finance, accounting, business administration, or a related field.

5 years’ experience in debt recovery and credit management.

Certification in Credit Management and Debt recovery.

Experience in the Microfinance industry preferred.

How To Apply

To make your application, forward your CV and cover letter to hr@mwananchicredit.com indicating the position you are applying for as the subject line.