Clerk Job in Kenya

Job Title: Invoicing Clerk

Hiring Organization: DHL Group
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Logistics
Job Type: Full Time
Date Posted: 06/05/2024

About us

At DHL Group, people mean the world to us. Our goal has always been to attract and retain the best talent worldwide. We provide challenges and opportunities for personal and professional development. We recognize the difference you bring to our business, and we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in supply chain management, warehousing, distribution, value-added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Are you a passionate and experienced invoicing clerk professional with experience in the invoicing processes in a logistics/transport space and passionate about realizing business goals with customer centricity being on top of the priorities? We are looking for invoicing clerks to support the KBL operations under the finance department.

The Invoicing clerks shall ensure that all debtors due are supported by authorized and valid documentation and are paid within the agreed terms. To ensure that the debtor’s days is maintained in conjunction with the centralized Shared Services department. To support Shared Services in debt collection, and sundry billing preparation and to be the liaison between the BU and SS.

About the role Key duties and responsibilities

Generation of billing schedules from valid authorized supporting documentation provided by operations.

Ensure that all billing schedules are submitted timorously to the Shared Services department.

Communication of queries relating to debtors to Shared Services and the Accountants in the Business Unit.

Timeous resolution of all queries.

Produce credit notes supporting documentation in line with the authorized mandate.

Regular liaison with the debtor to identify any potential issues to ensure timely payment and communication of these issues to the accountant and relevant personnel.

Ensure that all customers are within their agreed credit limits.

Ensure that all customers are within their agreed credit limits.

Contact customers in conjunction with Shared Services for payment of outstanding invoices.

Manage ad-hoc queries and requests.

Proper handling of clients’ queries to ensure delivery of service according to expected standards.

Take the necessary corrective action to achieve standards.

Constantly looking for ways in which to improve current procedures.

About you

Relevant University degree in a business-related field.

2-3 years’ experience in a debtor’s environment.

Relevant professional qualifications.


Strong understanding of the Supply Chain business and knowledge of operations.

Business understanding.

Proven experience of building & maintaining relationships.

Excellent communication skills (verbal and written).

Well-organized individual and results-oriented.

What we offer

Extensive learning and development opportunities.

Health insurance cover for the principal member – Inpatient / Outpatient / Dental / Optical.

Tools for the assigned tasks and results delivery.

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