Waiter/ Waitress Job in Kenya

 Job Title: Waiter/ Waitress

Hiring Organization: Bosphorous Limited
Location – Locality: Mombasa
Location – Region: Kenya
Industry: Hospitality
Job Type: Full Time
Salary: KES
Date Posted: 05/07/2024

Our client is looking to hire a Waiter/Waitress who will facilitate and provide excellent Customer service to all our high-end customers according to the standards set by the management of and promote a good working culture in accordance with the company’s core values.

Key Responsibilities:

  • Provide a warm, courteous and professional welcome to all our premium passengers and assist them in the lounges by introducing them to lounge products, facilities, facts and figures.
  • Adopt a “POSSIBLE” attitude and give correct information to all premium passengers in accordance with company policy.
  • Know the food and beverages on display in the lounge and ensure that all menus provided in the lounge will comply with menu rotations and management guidelines.
  • Offer guests their choice of drinks or buffet products and guide them to where they prefer to sit.
  • Ensure that all dining areas, buffet counter are ready for operation and filled accordingly.
  • Ensure that the cleanliness of the private area, the business center and the buffet area are monitored.
  • Prepare orders and ensure that sufficient stocks of food and beverages are provided as per daily requirements, arrangements to receive ordered products to be made through stores according to approved timings.
  • Ensure that the lounges are clean and tidy and ensure that the cleaning of tables and the dining area is maintained.
  • Hygiene guidelines must be followed in accordance with company policies.
  • Maintain control of food and beverage inventory.
  • Respect the punctuality of services according to the duty schedules and ensure that the cleaning uniform is worn and well maintained at all times. Staff should maintain good personal hygiene.
  • Report any malfunction of the equipment to the supervisor so that corrective measures can be taken.
  • Keep a record of the consumption of alcoholic beverages and send it daily to the food and beverage service for analysis.
  • Provide all equipment preparation, e.g. cutlery, crockery, napkins, etc. and condiments.
  • Make sure to restock the living room with clean dishes.
  • Serve and assist passengers as needed in a polite, friendly and helpful, yet unobtrusive manner.


  • Diploma /Certificate in Food and Beverage, Hospitality Management or equivalent.
  • Experience of at least 2years as a waiter or waitress.
  • Perfect command in English, both orally and in writing.
  • Exceptional listening and communication skills.
  • A polite and engaging personality.
  • Commitment to customer satisfaction and service excellence.
  • Willingness to work within an energetic and efficient team in a fast-paced environment

How to Apply

If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Waiter/Waitress) to hrmoi@ltdbosphorus.co.ke before 13th May 2024