Job Responsibilities
- Forecast, plan and monitor the
department’s budget.
- Drive and own Sales processes, reporting
and policy adherence and documentation.
- Provide Sales and distribution with
performance reports on all SD KPIs such as activations, primary airtime
sales, remuneration earnings and business update
- Prepare presentations on weekly and
monthly performance for Commercial Reviews.
- Provide Group office with updates on
Department’s initiatives and performance outcomes.
- Track, measure and evaluate on a monthly
basis all key KPI’s of new launches for a period of two months.
- Manage, coach and develop a highly
motivated team of commercial analysts.
- Work closely with IT to ensure that all
reporting requirements are taken in to account.
- Support the Sales team in developing and
implementing cascaded strategies and initiatives; providing clarity to
other departments, Channel Partners and field sales management team to
ensure that mechanics, processes and procedures are well understood and
followed.
- Liaise with other departments on business
re-engineering processes relating to distribution team and Sales partner
support.
Required skills
- Bachelors degree in Management science or
any related field is a must
- Proven experience as Business Operation
Manageror similar position
- Experience in customer service is
required
- Proficiency with the necessary
technology, including computers, software applications, phone systems,
etc.
- Outstanding communication and
interpersonal skills
- Excellent organisational skills with a
problem-solving ability
How To Apply