Job Title: Talent Acquisition Officer
Hiring Organization: Amref
Kenya
Location – Locality: Nairobi
Location – Region: Kenya
Industry: NGO
Job Type: Full
Time
Salary: KES
Date Posted: 05/09/2024
The
Talent Acquisition Officer will be responsible for ensuring a well-organized,
efficient, and positive experience for candidates and hiring managers. Strong
customer service and people skills, keen eye for detail, appreciation for
efficient processes, and spirit of customer service and collaboration are key
in order to coordinate Amref’s high-volume, end-to-end recruitment cycle. The
Talent Acquisition Officer will also work on talent acquisition initiatives and
assigned projects.
Key Responsibilities
Recruitment
Process Management (70%)
- Support
in development and review of Job descriptions.
- Timely
and accurate posting of jobs to internal/external websites and job boards;
coordinate additional job advertising as requested on multimedia
platforms; LinkedIn etc.
- Assist
in the scheduling of interview panels across multiple time zones; hosting
candidates when on-site; coordinate administration of any recruitment
assessments as requested.
- Provide
timely follow-up correspondence to candidates on application status via
phone and email; filter issues to the appropriate party.
- Identify
gaps and inefficiencies in the recruitment cycle and proactively provide
actionable technology or process improvement solutions.
- Craft
and send personalized recruiting emails with current job openings to
passive candidates.
- Continuously
research and identify new sector and functionally-specific. candidate
sources.
- Coordinate
with hiring managers to maintain accurate records of job status and
provide weekly recruitment updates.
- Maintain
recruitment metrics and ensure that all data relevant to our recruitment
process is up to date and clean for accurate reporting; assist with
reports on talent metrics and data visualization.
- Assist
with written communications, training materials, and the design of other
recruitment collateral, as needed.
- Provide
recruitment administration and systems support
- In
liaison with the service provider, support in the administration of
postinterview psychometric assessments as needed.
- Utilize
recruitment system appropriately and efficiently to ensure consistent,
timely and accurate data entry and management.
- Prepare
monthly recruitment reports and track time to fill for all roles.
- Build
and regularly update the talent pipeline both internal and external;
actively engage in headhunting and active candidate sourcing initiatives.
Strategy;
Stakeholder Management, Customer Service (15%)
- Liaise
with hiring managers to ensure an organized, equitable, and inclusive
talent acquisition process and a streamlined and positive candidate
experience. Provide support to hiring managers and the business
development team on developing a recruitment strategy for positions on a
proposal during the capture and/or live bid stage.
- Drive
operational excellence in Talent Acquisition, by continuously monitoring
operations and improving performance while ensuring excellent customer
service.
Staff
Onboarding (10%)
- Accurately
prepare Employment Agreements and administer reference/background checks.
- Coordinate
with HR Assistant to ensure appropriate orientation/onboarding support is
provided to new hires.
Others
(5%)
- Attend
regular team meetings
- Deliver
assigned special projects as required.
Education;
Knowledge and skills
- Bachelor’s
degree in Human Resources or a related field.
- Minimum
of four (4) years’ experience in a Talent Acquisition function or HR
recruitment.
- International
development experience is a plus.
- Demonstrated
ability to use creative sourcing and networking skills to connect with
talent in different professions.
- Ability
to prioritize responsibilities and manage multiple concurrent projects,
while maintaining a high level of accuracy and attention to detail.
- Able
to navigate ambiguity and prioritize workload in a timely manner to
complete assignment when faced with many deadlines and competing
requirements.
- Strong
interpersonal skills and service-oriented with the ability to build
rapport quickly with employees, stakeholders, candidates, and communicate
effectively with all levels of the organization.
- Proven
ability to work under pressure in a fast-paced environment with changing
priorities.
- Experience
in handling confidential and/or sensitive materials and records with a
high degree of integrity and discretion.
- A
high level of problem-solving ability with the ability to resolve
day-to-day issues that may arise during the recruitment process.
- Proficient
knowledge of MS Office (Word, Excel, PowerPoint, and Outlook)
Preferred
Skills, Knowledge and Experience:
- Targeted
Selection certification or behavioural interviewing training.
- Working
knowledge of Humanitarian/Development INGO’s.
- Demonstrated
computer literacy to include experience in tracking recruitment
outcomes/metrics.
- Expertise
in advanced internet searching, candidate research, and cold-calling
Competencies
- Coordination
- Integrity
and respect for diversity
- Team
player
- Core
capabilities that are most critical for this position.
- Achieving
quality results and service
- Communicating
information effectively
- Building
collaborative relationships
Hours
of Work:
- Normal
working hours. Job holder may be required to work outside normal working
hours due to the nature of the work in general
