Job Title: Office Manager
Hiring Organization: Kerry
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Food,
Beverage, and Pharmaceutical
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 03/12/2024
Kerry is
the world’s leading taste and nutrition company for the food, beverage and
pharmaceutical industries. Every day we partner with customers to create
healthier, tastier and more sustainable products that are consumed by billions
of people across the world. Our vision is to be our customers’ most valued
partner, creating a world of sustainable nutrition. A career with Kerry offers
you an opportunity to shape the future of food while providing you
opportunities to explore and grow in a truly global environment.
About the Role:
The
office manager is a customer-oriented, polished and organized individual who
will maintain high standards of service and hospitality. The incumbent will be
responsible for handling front office reception, receiving customers and
visitors, managing internal and external calls and provide administration
support for facilities related tasks and services.
Key
Responsibilities:
- Ensure
visitors and customers are welcomed properly and signed in/out
- Manage
incoming calls and ensure all queries are dealt with in a timely and
efficient manner
- Screen
and route, retrieve and distribute mail from mailbox
- Ensure
reception lobby area is clean and presentable at all times
- Issue,
retrieve and track visitor/temp access cards
- Procure
all goods and services required for the organisation in a timely manner,
ensuring adherence to procurement policies and procedures
- Equipment
and maintenance of equipment, stationery, pantry and consumables cleaning
services, premises maintenance, security installations & maintenance,
provision & repair of furniture, catering, transport, venues,
marketing and branded materials
- Closely
monitor stationery stores, checking and confirming on stock levels and
determine reorder level
- Coordinate
the day-to-day management and supervision of premises, ensuring premises
are suitable for the organisation in terms of general cleanliness and
tidiness, office keys management, repairs and maintenance, ICT (Printers,
Screens, UPS etc), fire equipment, lighting and security
- Oversee
logistics and courier services for office stationery and tools of trade
- Manage
contracts with suppliers and other third parties ensuring the organisation
is getting good value for money spent
- Ensure
meeting rooms are set up for customer and client meetings/events
- Arrange
taxi services for visitors and overseas employees as and when required
- Maintain
proper record and files
- Provide
general information on facility services as and when required
- Arrange
for travel bookings as and when required
- Assisting
marketing with event management and all coordination processes
- Qualifications,
Skills & Experience:
- Relevant
degree with a minimum of 3 years of relevant front office experience in a
corporate or hotel environment
- Excellent
verbal and written communication skills as the candidate would need to
interact with senior level executives
- Proficient
in Microsoft Office (Outlook, Excel, Word)
Competencies:
- Excellent
communication and presentation skills
- Good
organization and time management skills
- Team
player
- Able
to work independently and proactively with a customer service orientation
- Completes
assigned tasks accurately and on time
- Willing
to work after hours when necessary
- Good
Understanding of ICT
- Understanding
of contract and facilities management
