Job purpose
This position is responsible for
supporting the implementation of the Commission’s ICT strategy for provision of
information communication and technology services in the Commission.
Key Responsibilities:
Assist in monitoring ICT service desk
delivery issues to ensure quick resolution of user related incidents enhancing
customer service delivery.
Assist in undertaking the day to day
management of the information technology platforms to facilitate the efficient
delivery of customer service and processing all transactions
Assist in maintaining and update the
organizational ICT systems across the Commission to retain current information.
Assist in monitoring the Wide Area Network and the Local Area Network and ensure optimum output performance within the Commission to enable smooth internet and network connectivity.
Assist in ensuring the smooth running
of all ICT systems including web applications, email system, firewall and spam
filter.
Support roll out of new applications
and hardware as well as maintenance of inventory for the organization’s IT
hardware and software both at the main offices and in regional offices
Participate in timely preparation of
the ICT department budgets, work plans and reports
Skills, Experience and Minimum
Qualifications
Bachelor’s Degree in Computer Science,
Information Technology, Business Information Technology or any relevant field
from a recognized institution.
At least 1 year of relevant service in
a comparable position from a reputable organization.
Professional Certification in Cisco
Certified Network Associate (CCNA)
Good knowledge of Information
Technology Infrastructure Library (ITIL)
Good knowledge of Active Directory
Services and management.
Good knowledge of software development
tools and maintenance practices.
Good knowledge of relational database
management
Excellent organizational and problem
solving skills
Meet the requirements of Chapter Six
of the Constitution of Kenya
How To Apply
If you possess the above
qualifications, please
apply online
through the KNCHR
recruitment portal by
29th March 2024.
Please note that it is
a criminal offence to provide false information in the application. Canvassing
in any form will lead to automatic disqualification.
KNCHR is an equal
opportunity employer which offers a competitive remuneration commensurate to
qualifications and experience.
Only shortlisted
candidates will be contacted.