Job Description
Bartender
Will be responsible to mix drinks
and control the beverage stock as per guidelines, have full knowledge
of the beverage menus being offered at the banquet and mostly follow
procedures and service standards.
What is in it for you:
Employee benefit card offering
discounted rates in Accor worldwide
Learning programs through our
Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and
grow within your property and across the world
Ability to make a difference in the
local community through our Corporate Social Responsibility activities, like
Planet 21
What you will be doing:
To assume responsibility for the
smooth running of the Bar, ensuring the complete set up of the bar before and
breakdown after service.
To focus on guest satisfaction and
engage and interact with guests.
To have good working knowledge of all
items, including wines, Champagnes, cocktails, beverages and bar food in the
Bar and to be able to make appropriate recommendations.
To have full responsibility for the
correct input of all information into the Micros system ensuring that all
special requests are clearly communicated to the relevant parties.
To ensure that drinks served to guests
are recorded correctly, with the name of the reservation used on the
check.
Responsible for the safe delivery of
all beverage and food to the guest ensuring that all guests’ needs are catered
for at all times.
Responsible for the upkeep of
standards of service at all times including all items used during
service.
To have the ability to handle all
payment methods correctly. All cash collected during service to be handed to
the appropriate person at the end of the shift.
To comply with Health and Safety
legislation, reporting any accidents and acting responsibly in cases of
emergency, attending the appropriate fire safety or hygiene training courses
when necessary.
To participate in training programmes,
attend service meetings and to be open and receptive in embracing and
implementing new concepts.
Approach all encounters with guests
and employees in a friendly, service-oriented manner.
Maintain regular attendance in
compliance with Fairmont Standards, as required by scheduling which will vary
according to the needs of the hotel.
Maintain high standards of personal
appearance and grooming, which include wearing the proper uniform and name tag
while working.
Comply at all times with Fairmont
standards and regulations to encourage safe and efficient hotel
operations.
Complete all sidework and cleaning
duties as described in the Standard Operating Procedures.
Have full knowledge of entire menu, as
well as daily specials, desserts, etc.
Provide attentive service, focusing on
guests needs.
Receive payment for food and beverage
provided and provide change and receipt to guests.
Keep an accurate record of all checks
and balances to be presented in a daily report including cash deposits.
Make coffee, espresso and tea.
Qualifications
Your experience and skills include:
Minimum 1 year experience in Food and
Beverage preferably at a luxury property
An operational knowledge and
proficiency in Point of Sale System an asset
Excellent written/verbal communication
and interpersonal skills
Good wine knowledge helpful as well as
liquors.
Strong guest service orientation
Able to balance a variety of
conflicting priorities while providing guest service.
How To Apply