Job Title: Field Officer
Hiring Organization: Corporate
Staffing
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Real
Estate
Job Type: Full
Time
Salary: KES 50k
Date Posted: 03/19/2024
Gross Salary: Kshs 50,000,
Our
client is a well-established real estate company seeking to hire an experienced
Field Collection Officer who undertakes all residential and commercial property
management activities in a given portfolio to maximize income on investments
and ensure client (landlords/tenants) satisfaction. He/she performs or
escalates client (landlord/tenant) client requests to the senior field officer.
Key Responsibilities
Tenant
management: From onboarding/lease to tenant exit/move-out in liaison with the
senior field officer including handling/resolving the tenant complaints,
inquiries and requests
Rent
Management: Ensure timely payment of all rent on or before the first (1st) day
of every month
Business
development: Participate in growing the business by bringing in new clients in
liaison with the senior field officer
Client
management (complaints, requests, inquiries)
Landlord
Payments: Ensure landlords (statements/returns) are paid within the timelines
provided in their respective service contracts in liaison with the senior field
officer
Property
Occupancy: Let out the properties to capacity
Adherence
to the Standard Operating Procedures;
Repairs
& Maintenance: Inspect property conditions and coordinate maintenance,
cleaning, repair activities in liaison with the supervisor and or landlord
Utility
Services: Ensure all services are available to tenants and report any
interruptions for restoration. Ensure tenants utility services consumptions are
metered and charged. It will be the responsibility of the field officer follow
up payment of the charges along with the monthly rent.
Timely
reporting of all/any incidences affecting the properties to the clients through
the senior field officer
Any other
or further duties as is necessary
Key
Qualifications
A
bachelor of commerce degree or other business degree from a recognized
university
A
bachelor’s degree in Real Estate will be an added advantage
Experience
in real estate.
Diploma
in business related course coupled with proven work experience will be
considered
KCSE mean
grade C+ minimum
Fluent in
spoken and written English.
Computer
literacy; working knowledge of MS Office suite
Ability
to operate and understand personal computer functions and company utilized
software packages
Proven
work experience as a property field officer or similar role
Excellent
communication skills, both verbal and written
Strong
organizational and time management skills with ability to prioritize wisely
Good
customer relationship management skills
Excellent
interpersonal and conflict resolution skills
Good
understanding of basic accounting practices
Knowledge
of on-site maintenance requirements, including dealing with vendors and
contractors
Commit to
professional development and career growth
Undertakes
to perform above duties in strict compliance with the Company policies and all
other applicable local and/or international laws
How to
Apply
Gross
Salary: Kshs 50,000
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Field Collection Officer – Real Estate) to vacancies@corporatestaffing.co.ke before 22nd March 2024