Job Title: Administrative Assistant, Alumni &Student Affairs
Hiring Organization: Kenya
Institute of Management
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Service
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 03/25/2024
Key
Responsibilities
- Ensure
timely update and maintain up to date membership database and members
directory as per the communication received from the members.
- Recruitment
of new members both individual and corporate.
- Assist
in the creation and development of membership and marketing material e.g.
letters,
- new
member welcome packs, newsletters, communications, member questionnaires
and brochures.
- Ensure
timely dispatch the Management Magazine to members and Branches.
- Responsible
for preparation and ensure timely dispatch of membership cards and
certificates.
- Print
and dispatch invoices to members whenever the subscription fall due.
- Assist
in the development of the membership recruitment and retention strategies.
- Keep
records and produce detailed reports on recruitment and retention
activities,
- marketing
campaigns, members behaviour and responsible for general office
administration.
- Handle
inquiries from members and ensure timely response to enhance customer
satisfaction.
- Assign
tokens for members for voting, vetting nominees and processing their
payment and ensuring they are well updated.
- Actively
engage in marketing membership to be able to be able to meet the set
recruitment targets.
- Any
other duty that may be assigned from time to time by your supervisor.
Skills
And Competencies
- Computer
Literacy (Management Information Systems)
- Knowledge
of Enterprise Resource Planning
- Customer
Service skills
- Knowledge
& Experience Required
- Diploma
in a relevant field from a recognized institution.
- Two
(2) years of relevant work experience