About M-KOPA Solar: M-KOPA Solar, headquartered in Nairobi, Kenya, is
the global leader of "pay-as-you-go" energy for off-grid customers.
Since its commercial launch in
October 2012, M-KOPA has connected more than 200,000 homes in Kenya, Tanzania
and Uganda to solar power, and is now adding over 500 new homes each day.
Customers acquire solar systems for a
small deposit and then purchase daily usage "credits" for US $0.45,
or less than the price of traditional kerosene lighting. After one year of
payments customers own their solar systems outright and can upgrade to more
power.
All revenues are collected in
real-time via mobile money systems (such as M-PESA in Kenya) and embedded GSM
sensors in each solar system allow M-KOPA to monitor real time performance and
regulate usage based upon payments.
This connected design means that
M-KOPA is processing vast amounts of data (i.e. over 10,000 mobile payments per
day) via the company's proprietary cloud platform, M-KOPAnet.
As of May 2015 M-KOPA employs over
650 full time staff across East Africa and sells through a network of 1,000
direct sales agents. It has also commenced licensing its technology to partners
in other markets.
M-KOPA has been recognised for its
pioneering business mode and scale, notably winning the 2015 Zayed Future
Energy Prize, being selected as the top New Energy Pioneer at the 2014
Bloomberg New Energy Finance awards and earning the 2013 FT/IFC Excellence in
Sustainable Finance Award.
M-KOPA is seeking:
Position Title: Inventory Analyst
Position Start: As
Soon As Possible
Reporting to: Head
of Data
Overall Purpose: The
objective of this position is to ensure availability of accurate inventory data
and reporting to support the Business in stock control and inventory
efficiencies.
Role Profile
Key Accountabilities
Process Excellence: Operational
Efficiency & Risk Management
- Produce timely reports for the sales force to
be used during stock takes
- Ensure the different sales people are always
aware of their system stock levels using SMS, and assisting in resolving
queries arising thereof
- Support the inventory & field audit teams
during reconciliation and audit processes
- Perform thorough research and document
inventory discrepancies using all available resources to identify root
causes and suggest possible solutions
- Report on inventory levels across all stock
points, with the objective of meeting sales needs with no overstock
- Produce timely reports for the warehouse team
to prepare dispatches for stock, including components and marketing
materials
- Identify and assist in the development of
requirements for enhancements to internal inventory systems, particularly
on M-KOPAnet
- Perform continuous analysis to seek and
implement improvements in the inventory reconciliation processes and the
efficient use of inventory resources
- Maintain up to date information on stock
losses coordinating with the inventory, field audit, sales and HR teams on
next steps for recovery
Planning & Organization
- Maintain an inventory activities calendar with
relevant dates, and report according to the same
- Produce regular housekeeping reports to allow
for an accurate measure of the status of both successful and failed
processes in inventory data capture processes.
Customer Excellence:
Internal/External Customer Engagement & Relationship Management
- Coordinate with Inventory & Logistics and
Agent Care teams to ensure timely and accurate updating of system entries.
- Coordinate and work closely with all inventory
& logistics team in resolving any outstanding unidentified and
un-reconciled stock figures and timely escalation of potential errors.
- Work closely with internal and external IT
Operations in ensuring timely resolution of stock related reconciliations
on the system.
- Conduct ad hoc reconciliation of stock in hand
and stock in the system in coordination with Service centers and Agent
care.
- Conduct timely reporting and regular
escalation of key stock related issues to the supervisor
- Conduct root cause analysis and resolve simple
to medium complexity stock related problems across numerous processes and
systems
Incumbent Requirements
- Good understanding of the inventory &
logistics process; best practices and procedures
- Strong communication skills
- Strong analytical and presentation
skills
- Strong Excel & database analysis
skills
- Ability to manage own work load and meet
aggressive deadlines and deliverables
- Persistence with problem solving and solution
recommendation
- Outcome Focused and Result Oriented
- Excellent interpersonal and business writing
skills
- Experience of working in a complex business
environment
- Strong understanding of IT systems and quality
assurance processes
- Ability to adapt to changing priorities,
workload and tasks
- Attention to detail
- Ability to work well in a team environment
under demanding and stressful conditions
- Fluency in English & Swahili
To Apply: To apply, send an updated detailed copy of your
CV and a cover letter expressing why you feel you would be an excellent
candidate for the role to careers@m-kopa.com with the subject EV-DIA-0615
Position Title: Business Analyst
Location: Nairobi
Position Start: ASAP
Contract: Permanent
Reporting to: Head
of Platform
Overall Purpose: Collaboratively designing solutions to meet
business and user needs.
Role Profile
Key Accountabilities
- Collecting, understanding and analyzing
operational objectives by studying business functions; gathering
information; evaluating output requirements and formats.
- Documenting all business requirements in a
clear and concise manner
- Engaging business users and the technology
team in order to prioritize system feature requests
- Engaging business users and the technology
team in design of M-KOPA’s systems with a view to maximizing value for all
involved
- Ensuring the user experience in M-KOPA systems
is optimal
- Developing new business processes that have an
impact on M-KOPA’s systems and making improvements on existing ones
- Suggesting improvements to M-KOPA’s systems by
studying current practices and conceptualizing solutions to challenges
arising
- Developing user documentation and training
manuals
Incumbent Requirements
Education:
- Preferred: Technology Related Degree
Experience:
- Required: At least 2 years in a similar
position
Knowledge / Skills:
Required
- Strong analytical and problem solving skills
with an attention to detail
- Strong analysis skills which will include
business process modelling (BPM), use cases and data modelling
- Experience in the development and
implementation of standards, procedures and guidelines to support
operational processes
- Self-motivated with the ability to prioritize,
meet deadlines, and manage own time with changing priorities in an agile
environment
- Nothing short of excellent oral and written
communication skills
- A results oriented individual who thrives
working in a fast paced environment
- Excellent interpersonal skills with a
willingness to go the extra mile to assist other team members
Beneficial
- Working in an Agile environment
- Prior experience working on UX modelling
Remuneration: Competitive covering a monthly salary,
performance bonus and medical benefits reflective of the candidate’s experience
and skills.
To Apply: To apply, send an updated detailed copy of your
CV and a cover letter expressing why you feel you would be an excellent
candidate for the role to careers@m-kopa.com with the subject EV-SEBA-615
Please Note: Due to the large number of applications received
by us, we regret that you will not be contacted unless you are short listed for
the post and invited for an interview.
Therefore, if you have not heard from
M-KOPA within 4 weeks of the date of the deadline your application, you should
assume that you have not been successful on this occasion.
This measure has been taken in the interests of efficiency and cost effectiveness and we apologize for any inconvenience this may cause.