A new luxury 5-star Hotel in Nairobi is now accepting applications from persons with hotel
experience to fill the following positions:
Front Office
Guest Relations Officer
Ref: GRO/2012
Front Office
Guest Relations Officer
Ref: GRO/2012
- Guest
Relations Officer will handle front desk in all aspects including
welcoming guests into the hotel, providing a warm reception, ensuring
guests are happy with their service at all times. When VIPs check in,
he/she will escort them to their rooms and offer them the amenities they
may want availed.
- Applicants
should have certificate in Front Desk Operations from recognized hotel
schools having trained in customer service and should have 3-5 years
experience in a customer service oriented role from a 5-Star hotel.
Excellent product knowledge of surrounding area, people, customs, etc and
foreign language is an added advantage.
Receptionists / Cashiers
Ref: FORC/2012
Ref: FORC/2012
- These
will greet guests, allocate rooms according to laid-down procedures and
check-in / check-out guests.
- Candidates
should hold Certificate in Front Desk Operations from recognized hotel
schools with 2-3 years experience from a 5-Star hotel.
- OPERA
knowledge and foreign language are an added advantage and applicants
should have excellent communication skills and ability to work in a fast paced
environment.
Business Centre Attendants
Ref: FOBCA/2012
Ref: FOBCA/2012
- The
selected candidates will provide general secretarial services as well as
re-conformation & ticket handling.
- Applicants
should have a Diploma in secretarial / computer studies with 2-3 years
cyber cafe experience.
Ability to type both English and foreign languages as well as operating
all equipment of Business Centre is essential.
Switchboard Operators
Ref: FOSO/2012
Ref: FOSO/2012
- These
will operate telephone business systems equipment or switchboards to relay
incoming, outgoing, and interoffice calls as well as supplying information
to callers and recording messages.
- Candidates
should have Certificate in Front Desk Operations from recognized hotel
schools with 2-3 years experience including PABX from a 5-Star hotel. They
should hold a Diploma in secretarial studies or receptionist/switchboard
operations. Training in customer service or equivalent experience and
foreign languages are an added advantage.
Concierge
Ref: FOCO/2012
Ref: FOCO/2012
- The
Concierge will coordinate guest requests with designated vendors according
to departmental standards and will assist with guest needs and requests to
ensure guests feel welcome at the hotel and that they enjoy their stay.
- Applicants
should hold KCSE Certificate, be trained in customer service and have
minimum 3 years relevant experience in a 5-star hotel,
- They
should have good interpersonal and communication skills, be presentable /
well groomed, attentive and agile as the job demands speed and efficiency
in its execution.
Doormen / Porters
Ref: FOPO/2012
They will coordinate guest requests with designated vendors according to departmental standards and assist with guest needs / requests to ensure positive guest experience. They should make guests feel welcome at the hotel and that they enjoy their stay.
Candidates should be presentable / well groomed, attentive and agile as the job demands speed and efficiency in its execution. They should hold KCSE Certificate with good interpersonal and communication skills, customer service training and minimum 3 years relevant experience in a 5-star hotel.
Valets
Ref: FOV/2012
Ref: FOPO/2012
They will coordinate guest requests with designated vendors according to departmental standards and assist with guest needs / requests to ensure positive guest experience. They should make guests feel welcome at the hotel and that they enjoy their stay.
Candidates should be presentable / well groomed, attentive and agile as the job demands speed and efficiency in its execution. They should hold KCSE Certificate with good interpersonal and communication skills, customer service training and minimum 3 years relevant experience in a 5-star hotel.
Valets
Ref: FOV/2012
- Valets
Attendants will park and retrieve guest vehicles and assure a superior
guest experience for all patrons utilizing the valet parking services.
- They
should have minimum KCSE Certificate, a valid B, C, E driving license with
at least 6 months PSV driving experience. Prior work experience in the
hotel industry will be an added advantage.
Drivers
Ref: FODELTA/2012
Ref: FODELTA/2012
- The
Drivers will provide effective transport facilitation to hotel guests by
following hotel standards in order to attain the objectives of the hotel.
- Prior
work experience in the hotel industry will be an added advantage.
Candidates should have minimum of KCSE Certificate, a valid driving
license of classes B, C, E with minimum of 6 years experience and at least
6 months PSV.
Food & Beverage Service
Banqueting Coordinator
Ref: BC/2012
Banqueting Coordinator
Ref: BC/2012
- Banqueting
Coordinator will liaise with all clients, ascertaining their requirements
and co-ordinating their needs to ensure successful execution of functions.
- Applicants
should hold a Diploma in Hotel/ F&B management with minimum 3 years
supervisory experience in the hospitality or conference industry.
Barmen / Ladies
Ref: BAR/2012
Ref: BAR/2012
- Barmen/Ladies
should hold a Diploma/Certificate in F&B service with minimum 3 years
experience in a 4-Star / 5-Star establishment.
Restaurant Waiters / Waitresses
Ref: RW/2012
Ref: RW/2012
- They
should hold a Certificate in F&B service with minimum of 2 years
experience working within a 4-Star / 5-Star establishment.
Glass Hand
Ref: GH/2012
Ref: GH/2012
- Glass
Hand will be responsible for cleaning dishes, kitchen, food preparation
equipment, utensils etc.
- Applicants
should hold a Certificate in F&B service with minimum 2 years working
experience in a 4-Star/5-Star establishment. They should be able to
multitask and prioritize departmental functions.
Food & Beverage Kitchen
Head Baker
Ref: KTNHB/2012
Head Baker
Ref: KTNHB/2012
- He/she
will supervise and coordinate activities of personnel in bread-baking
department, plan production according to daily requirements, request
supplies and equipment and maintain production records.
- Candidates
will have a minimum 2 years working experience in food preparation in a
5-Star hotel.
Chef De Partie
Ref: CDP/2012
Ref: CDP/2012
- The
Chef De Partie will create high quality dishes in their role as part of
the kitchen team. They should be able to work independently and be self
starters.
- The
selected candidates will hold Diploma in Food Production with minimum 2
years experience in a 4-Star / 5-Star establishment.
Cooks
Ref: KTNC/2012
Ref: KTNC/2012
- The
Cooks will manage all aspects of food preparation, production and
presentation of meals and food offerings while consistently providing high
quality products for all hotel guests.
- They
should have certificate in food production from a recognized hotel school with minimum 2
years experience in a 4-Star / 5-Star establishment.
Kitchen Steward
Ref: KTNS/2012
Ref: KTNS/2012
- The
Kitchen Steward will run the hotel back of house operation, ensuring
proper maintenance of all operating equipment and dish washing machines.
Applicants should have obtained KCSE certificate.
Housekeeping
Linen Clerks
Ref: LC/2012
Linen Clerks
Ref: LC/2012
- Candidates
should hold a Certificate in Housekeeping and Laundry from a recognized
hotel school and should have at least 2 years experience in a 5-Star
hotel.
Room Stewards
Ref: HKRS/2012
Ref: HKRS/2012
- Candidates
should hold a Certificate in Housekeeping from a recognized hotel school and
should have at least 3 years experience in a 5-Star hotel.
Laundry Attendants
Ref: LA/2012
Ref: LA/2012
- The
selected candidates will have a Certificate in Housekeeping and Laundry
from a recognized hotel school and at least 2 years experience in a 5-Star
hotel.
Seamstresses
Ref: HKS/2012
Ref: HKS/2012
- The
job holders will be expected to have a Certificate in Tailoring from a
reputable tailoring training institution and have at least 2 years
experience in a 5-Star hotel.
Public Area Cleaners
Ref: HKPA/2012
Ref: HKPA/2012
- The
selected candidates will clean assigned public areas to ensure they remain
clean, orderly, attractive areas i.e. Restaurants, Conference rooms, Lobby
Lifts, Corridors Areas Public Areas Washrooms and Path ways. Applicants
should have at least 3 years experience in a 5-Star hotel.
Health Club
Fitness Instructors
Ref: HCFI/2012
Fitness Instructors
Ref: HCFI/2012
- They
should hold a Diploma or above in fitness, aerobics or gym instruction
with 2 years experience and those with certificates must have not less
than 3 years experience. It is essential that they have practical
experience in aerobics instruction for groups, concrete knowledge of
fitness for special population and able to write reports on work
performance.
Masseurs
Ref: HCM/2012
Ref: HCM/2012
- The
Masseurs will perform specialized techniques that help relax and
manipulate muscles. They should have Certificate/Diploma in massage
therapy, reflexology and aromatherapy from a recognized training
institution with 3-5 years relevant experience.
Health Club Receptionist
Ref: HCR/2012
Ref: HCR/2012
- He/she
should hold a Certificate in Front Desk Operations from recognized hotel
school with 3 years experience from a 5-Star hotel. They should have
excellent communication skills and ability to work in a fast paced
environment. Knowledge of foreign language, OPERA and MICROS will be of an
advantage.
Health Club Attendants
Ref: HCA/2012
Ref: HCA/2012
- Applicants
should hold a Certificate in housekeeping from a recognized hotel school.
They should have 3 years of relevant experience in a 5-Star hotel.
Finance / Purchasing & Stores
Credit Assistant
Ref: FINCA/2012
Credit Assistant
Ref: FINCA/2012
- The
Credit Assistant will establish policies and procedures for credit
application processes and maintain credit for clients.
- Candidates
should have University Degree or Diploma with CPA II and minimum 2 years
relevant experience. They should be proficient in computers with excellent
interpersonal, communication, organizational and presentation skills.
Payroll Administrator
Ref: FINPA/2012
Ref: FINPA/2012
- Payroll
Administrator will prepare payroll for all employees of the hotel.
- Applicants
should have Diploma in Accounting or Business Administration with 2 years
experience in payroll accounting as payroll administrator in 4-Star or
5-Star hotel; a high degree of confidentiality is essential.
Accounts Clerk
Ref: FINAC/2012
Ref: FINAC/2012
- Candidates
should have CPA II qualification with 2 years relevant experience in the
hotel industry.
- They
should have strong computer and organizational skills with attention to
detail and ability to compile facts and figures.
F & B Cashier
Ref: FINFBC/2012
Ref: FINFBC/2012
- The
F & B Cashier will be in charge of the cash register including cash
and credit card transactions,
tipping out wait staff and balancing the register at the end of the shift.
- Candidates
should hold a Diploma/Certificate in F&B service with minimum 2 years
experience within a 4-Star / 5-star establishment as a cashier.
Assistant Storekeeper
Ref: FINASK/2012
Ref: FINASK/2012
- The
Assistant Storekeeper will take charge of receipts, issuing of stores,
preserving and maintaining stores’ records and supervising junior
storekeepers and stores attendants.
- Applicants
will have KCSE C Plain with at least C Minus in Mathematics and English.
They should have an Advanced Certificate in Supplies Management from a
recognized institution and should be proficient in computer applications.
Purchasing Clerk
Ref: FINAPC/2012
Ref: FINAPC/2012
- The
Purchasing Clerk will process inventory and non-inventory orders,
including accepting and placing orders.
- Candidates
should have minimum CPA II and should demonstrate effective organizational
skills, ability to handle work efficiently and teamwork skills.
- They
should have ability to work independently with minimal supervision and at
least 2 years experience in a hotel.
Receiving Clerk
Ref: FINRC/2012
Ref: FINRC/2012
- Receiving
Clerk will check and inspect incoming inventory, verifying quality,
keeping records of all daily deliveries, tracking outbound inventory and
charging the various cost centers appropriately.
- Candidates
must have C Plain in Mathematics and English at KCSE with at least CPA I
and they should have effective communication skills with ability to work
efficiently and independently.
Assistant Receivable Clerk
Ref: FINARC/2012
Ref: FINARC/2012
- The
Assistant Receivable Clerk will be responsible for providing financial,
administrative and clerical services to ensure effective, efficient and
accurate financial and administrative operations.
- Candidates
should have University degree with CPA II and 3 years experience in a busy
finance environment. Excellent customer service and ability to multitask
and work independently are desirable qualities.
ICT
ICT Assistant
Ref: ICTA/2012
ICT Assistant
Ref: ICTA/2012
- The
IT Assistant will take care of the day –to-day support and troubleshooting
of all in-house software and hardware (desktops, laptops, printers,
phones, Electronic door lock system etc) at the Hotel.
- Candidates
should have a Bachelor’s degree in Computer Science, preferably with 3
years working experience in server administration, helpdesk and office
network supporting Micro Fidelio, Material Control and Sun systems
applications.
Audio Visual Technician
Ref: AVT/2012
Ref: AVT/2012
- He/she
will set up and operate motion picture projection and related sound
reproduction equipment.
- They
should hold a Diploma or Degree in IT/Telecommunications/Electronics/
Computer Engineering with a minimum of 3 years experience working in a
4-Star / 5-Star hotel or a reputable IT firm.
Human Resources
Human Resources Assistant – Training & Development
Ref: HRATD/2012
Human Resources Assistant – Training & Development
Ref: HRATD/2012
- He/she
will provide support in the functions of training & development,
including developing and implementing a training manual for the hotel.
- Applicants
should have University degree with a strong preference for business or
human resources management.
- They
should have 3-5 years experience in human resource training and
development and demonstrate experience in these fields.
- Exceptional
interpersonal/ communication skills, ability to communicate detailed
and/or technical information, strong organizational, time management and
computer skills are essential.
Engineering
Electricians: ENGE/2012
Plumbers: ENGP/2012
Gas Technicians: ENGGF/2012
Air Conditioning Technicians: ENGACT/2012
Electricians: ENGE/2012
Plumbers: ENGP/2012
Gas Technicians: ENGGF/2012
Air Conditioning Technicians: ENGACT/2012
- Applicants
should have a minimum Diploma qualification in either of the above fields.
- They
should have minimum 3 years working experience in a well established
organization, be computer literate, have leadership skills and the ability
to multi skill in other fields.
- For
Gas Technicians, they should have knowledge in modern kitchen and gas
equipments.
Carpenters: ENGC/2012
Masons: ENGM/2012
Painters / Vanishers: ENGPV/2012
Masons: ENGM/2012
Painters / Vanishers: ENGPV/2012
- They
should have a Government Trade Test Grade 1 with ability to multi skill
and 2 years experience in the hotel industry.
Machine Operators
Ref: LMO/2012
Ref: LMO/2012
- They
will operate washing and dry –cleaning machines for hotel, commercial,
industrial or household linen.
- Applicants
should hold a Certificate in Housekeeping and Laundry from a recognized
hotel school and should have at least 2 years experience in a 5-Star
hotel.
Boiler Attendant / Laundry Technician
Ref: ENGBALT/2012
Ref: ENGBALT/2012
- Applicants
should have a Government Trade Test Grade 1 with 2 years experience in the
hotel industry and the ability to multitask.
Security
Security Guards
Ref: SG/2012
Security Guards
Ref: SG/2012
- The
Security Guards should have at least C plain in KCSE and experience in
CCTV operations.
- They
should possess basic security training from a recognized security firm
and/or institution and should be conversant with basic fire and first aid
skills.
- Candidates
should have ability to effectively use VHF Radios and security phonetic
alphabets and should have at least three years professional experience in
a similar capacity from a five star hotel.
Applications to be received by 26th January 2012, 5 pm.
Only shortlisted candidates will be invited for interviews.
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