Job Purpose Statement
This role is responsible for the operations that
facilitate the stable operation of the bank’s core systems around Treasury,
Finance reconciliation and related system Operations.
This includes developing, maintaining, supporting,
and optimizing systems Operations in collaboration with external vendors,
system experts and information security experts.
This role will be responsible for systems support on
Credit systems, Trade services systems, Treasury systems, NCBA Banc Assurance,
NCBA Investment bank, Custodial services and all financial systems.
The systems include Calypso Front to back
implementation, Intellimatch and other related systems (Reuters, DTS,
Bloomberg, and ALM Reporting) for the entire NCBA Group.
The role also includes support for projects and
changes carried out on any of these appliances and provision of effective and
efficient user support, production management, incident management, change
management, project management, patch management and application administration
The Treasury Applications Specialist will schedule
and direct activities to resolve the banking software and service problems in a
timely and accurate fashion as per set out SLA and is in charge of the full
Life Cycle of all the applications that fall within this area.
Key Accountabilities (Duties and Responsibilities)
Application Development (40%)
Support the product ideation process, development
lifecycle, and go to market efforts of proposals selected to move forward
within the development lifecycle
Manage specific application quality assurance and
help desk activities including the tracking of bug reports, change requests and
ensuring their timely resolution
Incident / Problem Management (30%)
Resolve any incidents causing interruption of service
in the quickest and most effective way possible according to defined SLA’s.
Change Management (10%)
Evaluate and plan for changes to managed application
system and ensure established change management procedures and ensuring the
quality and continuity of the service at all times
Analyze and understand the existing (As-Is) systems
and processes within the Treasury application suite to assist with the impact
assessment of any new solutions or system changes / problems
Configuration Management (10%)
Controlling all elements of Core Systems
infrastructure configuration with a sufficient level of detail and managing
this information using the configuration database (CMDB).
Business Continuity Management (10%)
Flag areas having inadequate DR, work with IT
Infrastructure and Manager Core Systems towards mitigating actions where
applicable to enable business operations if BAU fails (specific to IT Core
Systems). Test and Document Disaster Recovery Procedures
Ideal Job Specifications
Undergraduate degree in Computer Science /Information
Minimum 6 years working experience in a busy IT or
Project Office environment within a financial institution.
Understanding and experience in supporting Treasury
Front / Back and Middle office operations.
Good knowledge of Trade services systems, Treasury
systems and reconciliation systems.
Knowledge relating to treasury products and GL
management is desirable
Experience with Calypso, Reuters and Intellimatch is
a plus
Extensive experience in Business Analysis or Systems
Analysis.
Hands on Experience on Web Application Management on
Jboss
Hands on experience with Project Management tools,
systems design and analysis.
Proven knowledge of banking operations, operations in
business units and business impact analysis
NCBA Bank Core Value Behaviours (Performance Drivers)
Driven
Open
Responsive
Trusted
Technical Competencies
Knowledge and effective application of all relevant
banking policies, processes, procedures and guidelines to consistently achieve
required compliance standards or benchmarks.
Technical skills to effectively perform system
administration, systems analysis, business needs analysis, troubleshooting and
deliver structured solutions in a manner that consistently produces a high
quality of service.
Hands on experience with Treasury Applications,
Database skills on SQL and wbe application management
Understanding of Treasury Front to Back Operations –
Deal Booking – Revalution P/L Management
Technical skills to effectively perform or guide
performance of Application architectural design ensuring that all solutions
developed and deployed are in line with the Enterprise Architecture standards
Behavioral Competencies
Interpersonal skills to effectively communicate with
and manage customer expectations (internal and external), and other
stakeholders who impact performance.
Self-empowerment to enable development of open
communication, teamwork and trust that is needed to support true performance
and customer-service oriented culture.
Team player and able to work with minimum supervision
Ability to adapt to changes in systems and procedures
Planning and organizing to effectively structure work
assignments for timely delivery on system analysis assignments.
Quality Orientation to effectively perform assigned
activities/tasks in a manner that consistently achieves high quality standards
or benchmarks.
How To Apply