Job Purpose
To drive Diaspora Banking Customer acquisition,
satisfaction, growth and retention through regular and well-planned engagement
activities such as marketing and selling Retail Banking products to existing
and potential diaspora customers.
To Provide personalized, prompt and efficient
customer services to these customers whilst managing and controlling the
operations of their accounts.
Job Specifications
Academic:
Bachelor’s degree from a recognized accredited
university.
Certificate of Proficiency in Insurance (COP) will be
an added advantage.
Being a CISI fellow is an added advantage.
Professional:
In-depth knowledge of the local and Diaspora banking
industry, banking products, banking services and banking regulations.
Sound working knowledge and understanding of general commercial regulations and
practices.
Appreciation of Diaspora banking as a proposition
Experience in conducting international market
activations is an added advantage.
Interaction/ Understanding of CRM tools.
Desired work experience:
4-6 years banking experience in sales, customer
service and relationship management.
How To Apply
