Duties and Responsibilities
- The Secondary Marketplace Department at
Watu operates using a dealership model. It is responsible for the storage,
refurbishment, refinancing and sale of second hand assets.
Team Management and leadership.
- Work closely with HR team to identify and
recruit the right talent to the team as per the HR defined company process
- Manage daily performance of the team
while Providing feedback on areas of improvement and ensuring set
KPIS and tasks are completed or achieved.
- Training and development of team members
in terms of their skill and use of tools required for the job.
- Interact with other departments they call
us including recovery Healthcare teams branch and regional teams
- Manage team welfare ensuring the team is
in the right mental physical state and have the right equipments and
tools to perform their duties
Process and projects
- Owner of process and routine compliance
as per stated processes ensuring strict execution of defines routines and
processes
- Receive assets at the warehouse
correctly with the right documentation
- Check and monitor that assets are stored
at the right zones and easily accessible
- Check and monitor that assets are
assessed correctly by the mechanics
- Monitor that assets are released
correctly to the right stakeholders in terms of sale,releases and
transfer of assets
- Check that assets are tagged with
the right pricing or color codes and discounts applied when required.
- Maintain and monitor inventory accuracy
in line with audits carried out and manage warehouse capacity ensuring
enough stock balance vs capacity of the warehouse
- Daily queue management to ensure
adherence to set SLAs working closely with other departments.
- Check that required documents are
collected ,stored and shared with the right stakeholders if required
- Provide insights and recommendations on
process improvements
- Conceptualize and manage projects that
improve efficiency and productivity of the team
Commercial
- Drive and manage sales of the warehouse
as per the set baselines
- Innovate or improve ways to pushing sales
of repossessed assets
- Manage projections to ensure enough
stocks available to achieve sales targets
- B2B Sales management dealing with
corporates,garages and bulk buyers
Administration
- Plan and implement the budgeting of the
petty cash required to run the warehouse
- Manage and monitor health and safety
standards are adhered to at the warehouse
- Liaise with relevant departments to
ensure all bills and invoices are paid and documented properly
- Be the Custodian of all assets,
office equipment and tools of trade managing losses and fraud
- Manage Stakeholders through upwards and
downward communication and feedback
- Hold regular meetings with the direct and
indirect reports to inform,motivate and sense check objectives and
alignment
Issue resolution
- Resolve any issues escalated from clients
escalated are resolved or escalated as per the escalation matrix set
People & Leadership
- Conduct mid- year performance
appraisals, annual performance appraisals and monthly 1-1s as part of
performance management cycle.
- Lead, coach, motivate, inspire and
develop others to create an environment that fosters teamwork and
cooperation
- Identify the team’s training needs and
ensure team members obtain the appropriate training and support.
- Develop creative ways to keep employees
motivated and encourage teams to work to achieve the set key performance
indicators ( KPIs)
- Identify and recommend new ways of
working to continuously improve efficiency, productivity and both our
internal and external customer experience.
- Cascade communication and any changes in
policies, schedules and product knowledge to the team.
- Lead, attend and participate in team
meetings.
- Address and resolve team conflicts and
maintain a professional work environment that is values based.
Administration and Day-to-Day
Activities:
- Oversee day-to-day administrative
activities of the region by traveling to various locations assigned
- Ensure accurate record-keeping,
documentation, and reporting.
- Monitor key performance indicators (KPIs)
and provide timely reports to senior management.
- Custodian of Occupational Health and
Safety of the assigned location
- Representative of the company in the
assigned location
- Advocacy and Stakeholder management :
Working closely with the Secondary marketplace teams,leadership and other
stakeholders eg the bodaboda community to advocate for and protect the
interests of Watu Africa Kenyan business entity with both internal
and external key stakeholders
Qualifications
- Degree in Supply chain Management or a
related field
- Atleast four (4) years experience in a
fast paced warehouse lead role managing hourly employees
- Aggressive , Self motivated with high
energy and ability to prioritize, meet deadlines and flexibility to adopt
fast paced and dynamic working environments
- Demonstrated strong leadership skills,
driving performance, influencing culture and love for developing talents
- Strong analytical and data management
skills
- Experience in risk management, fraud
prevention, and reduction strategies
- Excellent communication skills and
ability to build rapport, work and blend with a team of individuals from
diverse backgrounds
- Excellent interpersonal skills with a
team spirit to go an extra mile and assist other team members to achieve
common goals
- You possess flexibility and adaptability
to thrive in a fast-paced, dynamic environment
- Ethical, compliant professional with no
criminal records.
- You are passionate about our mission to
empower entrepreneur
How To Apply
