Job Title: Waiter/ Waitress
Hiring Organization: Bosphorous
Limited
Location – Locality: Mombasa
Location – Region: Kenya
Industry: Hospitality
Job Type: Full
Time
Salary: KES
Date Posted: 05/07/2024
Key Responsibilities:
- Provide
a warm, courteous and professional welcome to all our premium passengers
and assist them in the lounges by introducing them to lounge products,
facilities, facts and figures.
- Adopt
a “POSSIBLE” attitude and give correct information to all premium
passengers in accordance with company policy.
- Know
the food and beverages on display in the lounge and ensure that all menus
provided in the lounge will comply with menu rotations and management
guidelines.
- Offer
guests their choice of drinks or buffet products and guide them to where
they prefer to sit.
- Ensure
that all dining areas, buffet counter are ready for operation and filled
accordingly.
- Ensure
that the cleanliness of the private area, the business center and the
buffet area are monitored.
- Prepare
orders and ensure that sufficient stocks of food and beverages are
provided as per daily requirements, arrangements to receive ordered
products to be made through stores according to approved timings.
- Ensure
that the lounges are clean and tidy and ensure that the cleaning of tables
and the dining area is maintained.
- Hygiene
guidelines must be followed in accordance with company policies.
- Maintain
control of food and beverage inventory.
- Respect
the punctuality of services according to the duty schedules and ensure
that the cleaning uniform is worn and well maintained at all times. Staff
should maintain good personal hygiene.
- Report
any malfunction of the equipment to the supervisor so that corrective
measures can be taken.
- Keep
a record of the consumption of alcoholic beverages and send it daily to
the food and beverage service for analysis.
- Provide
all equipment preparation, e.g. cutlery, crockery, napkins, etc. and
condiments.
- Make
sure to restock the living room with clean dishes.
- Serve
and assist passengers as needed in a polite, friendly and helpful, yet
unobtrusive manner.
Qualifications:
- Diploma
/Certificate in Food and Beverage, Hospitality Management or equivalent.
- Experience
of at least 2years as a waiter or waitress.
- Perfect
command in English, both orally and in writing.
- Exceptional
listening and communication skills.
- A
polite and engaging personality.
- Commitment
to customer satisfaction and service excellence.
- Willingness
to work within an energetic and efficient team in a fast-paced environment
How to
Apply
If you
are up to the challenge and possess the necessary qualifications and
experience; please send your CV only quoting the job title on the email subject
(Waiter/Waitress) to hrmoi@ltdbosphorus.co.ke
before 13th May 2024
