Volunteer Engagement Intern Job in Kenya

Key Responsibilities

Volunteer Management Support:

  • Processing and updating volunteer records.
  • Assist in keeping volunteer database (paper and electronic) up-to-date and accurate.
  • Assisting with organization of volunteer trainings and orientations
  • Assisting with special volunteer event planning
  • Assist with scheduling of volunteer activities utilizing a variety of methods, including online sheets.
  • A variety of other regular clerical and organizational tasks that are integral to the success of a volunteer management program.
  • Assist with creating online training materials (videos, power points, evaluation forms, etc.) for volunteers.

Communication’s support:

  • Provide support to HFHK’s communications desk with the following;
  • Conduct interviews with volunteers to gather their personal stories, experiences, and motivations for volunteering.
  • Write engaging stories and profiles highlighting the contributions of our volunteers and the impact of their work.
  • Collaborate with the Volunteer Coordinator to identify key themes and messages to convey through storytelling.
  • Capture photos and videos during volunteer builds.

Key Performance Measures

  • Percentage of volunteer records processed and updated accurately within specified timeframes.
  • Volunteer feedback satisfaction scores.
  • Number of process improvements or optimizations suggested by the intern and successfully implemented.
  • Percentage of volunteer database entries that are correct and up-to-date.


  • Diploma or bachelor’s degree in social sciences, Communications or any other related field.
  • Proficient in MS Word, Excel and PowerPoint

Knowledge And Skills

  • Previous experience in volunteer work is preferred.
  • Ability to effectively organize and manage multiple tasks, including maintaining volunteer records, scheduling activities, and assisting with event planning.
  • Prior experience or knowledge in event planning, including logistical coordination, venue selection, and volunteer engagement for special events.
  • Basic photography skills
  • Interviewing skills
  • Demonstrated ability to build strong relationships and collaborate within a team.
  • Strong attention to detail.
  • Ability to work independently.
  • Ability to work in a fast-paced environment, juggling multiple priorities.
  • Ability to be open minded and respectful.
  • Ability to be resilient and adaptive to new situations.
  • Ability to facilitate positive change and build sustainable working relationships.
  • Ability to seek and share knowledge.


  • Not more than 1-year prior experience in volunteer engagement work.

Other Information

  • Willing to uphold Christian principles of HFH Kenya
  • Ability to work long and odd hours, including weekends.
  • Confidentiality
  • Honesty
  • High levels of integrity

How To Apply

If your background, experience and competence match the above specifications, please submit your CV& Motivation letter as a single file by to: hr@hfhkenya.org

Indicate in the subject of the email: Volunteer Engagement Intern