Senior Business Operations Specialist Job in Kenya

Key Responsibilities:

  • Execute critical marketing business processes in the CEMA region, ensuring smooth functioning of marketing operations.
  • Conduct thorough business process analysis to identify opportunities for improvement and automation.
  • Develop and implement business process improvement projects, including workflow redesign, system integration, and data management.
  • Monitor and evaluate the performance and impact of business processes using metrics and feedback.
  • Provide guidance and support to various teams and departments on business operations.
  • Facilitate cross-functional communication and collaboration to ensure alignment between teams.
  • Create and maintain documentation and training materials for business processes and systems.

Key Requirements:

  • High proficiency in English.
  • Strong personal efficiency and ability to deliver results.
  • Mastery of Microsoft Office suite.
  • Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Outstanding communication and presentation skills, capable of conveying complex ideas to diverse audiences.
  • Self-learner with the ability to quickly grasp new tools and processes.
  • Experience in business operations, process improvement, or project management is a plus.
  • Familiarity with Microsoft Teams, Outlook, Project, and Power Automate is advantageous.
  • Certification in business process improvement or project management is a bonus.

How To Apply

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