Operations Assistant Job in Kenya

Job Title: Operations Assistant

Hiring Organization: Megatech Solutions Ltd.
Location – Locality: Nairobi
Location – Region: Kenya
Industry: IT
Job Type: Full Time
Salary: KES
Date Posted: 04/28/2024

The Operations Assistant is responsible for assisting the Managing Director in running the day-to-day administrative processes of the company.

Key Responsibilities

Processes and quality control

  • Develop, implement, and review processes, procedures and systems.
  • Ensure all operations are carried on in an appropriate, cost-effective way.
  • Improve operational management systems, processes and best practices.
  • Perform quality controls and monitor performance.

Budgeting and planning

  • Examine financial data and use them to improve profitability.
  • Manage budgets and forecasts.
  • Purchase materials, plan inventory and oversee efficiency.


  • Formulate strategic and operational objectives for different departments.
  • Provide forecast and long-term planning.

Staff management

  • Recruit, train, schedule, coach, counsel, supervise and discipline staff.
  • Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions.
  • Manage staff levels, wages, hours, contract labor to revenues.
  • Plan and review compensation actions; enforcing policies and procedures.
  • Maintain and regularly update the office diary and track activities for all staff.

Schedule and run meetings.

  • Continuously update job knowledge by staying up-to-date with established standards, emerging technologies and participating in educational opportunities and professional organizations.

Legal compliance

  • Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.
  • Ensure all requirements by authorities are adhered to and all licenses acquired and renewed in time.
  • Ensure the organization’s processes remain legally compliant.

Office administration

  • Manage the general organization of the office space and ensure a conducive working environment.
  • Record-keeping and documentation – maintain and update official documents and records. Prepare and present regular operational and administrative reports.
  • Perform minor accounting duties – book-keeping and petty cash handling.
  • Attend meetings on behalf of the company.
  • Handle all logistics for the company including making travel and accommodation arrangements.

Customer service

  • Manage relationships with suppliers, clients and authorities.
  • Find ways to increase the quality of customer service.
  • Manage the reception and attend to visitors/clients/suppliers.
  • Handle incoming and outgoing telephone calls, mails and other official communications channels.


  • Diploma in Business Administration/Management, Office Administration, Communications, Human Resource Management or related field.
  • 3 years of proven experience in a similar role in a business work environment
  • Proficiency in office suite applications.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Ability to work effectively under pressure.
  • An enthusiastic and disciplined forward thinker with an eye for detail and great interpersonal and analytical skills.

How To Apply

If you feel that you are up to the challenge, send your resume, to hr@megatech.co.ke by 29th April, 2024.