Position Summary:
- As a senior member of the Africa/Asia
Regional Team, the Regional Supply Chain and Operations Director acts as
an advisor to the region on all Supply Chain and Operations matters
(procurement, stock/inventory management, fleet, facilities and assets
management). S/he will provide virtual and in-country support to the
Supply Chain and Operations teams of all country offices in the
Africa/Asia region to support their input into new business proposals, and
identify and improve operations and supply chain effectiveness, while also
supporting effective communication and information flow among regional and
global offices and ensuring compliance to all relevant RI and donor
policies and procedures.
Duties & Responsibilities
Technical and Management
Supply Chain & Operations
(SCO) Management
- Ensure country SCO are accountable for
high performing supply chains and effective operations
- Ensure country SCO staffing structures
and resources are in place enable overall SCO efficiency and
accountability.
- Support country management teams to setup
and management a high performing supply chain and operations capability
that enables project performance and quality, as well as with identifying
and managing operational issues and risks
- Embed cross functional ways of working
between SCO and other departments that enable overall project delivery
performance and quality
- Regularly review country SCO data to
identify areas of improvement and propose fixes that are agreed and
implemented by the country management
- Work with the regional and global peers,
including in HR, finance, SCO, Awards Management and Assurance to identify
and address key SCO risks and audit findings.
- Support the selection and on-boarding of
key country SCO staff, and provide continuous coaching to identified
individuals to grow their skills and competencies
- Enable SCO staff secondments between
departments and countries to grow individual capacities and RIs pool of
globally deployable SCO experts
- Conduct process deep dives in SCO areas
to identify process inefficiencies and make relevant improvements, in
compliance with internal and donor requirements, with the country
management team
- Maintain technical knowledge of donor
rules and regulations to ensure compliance with donor requirements.
Procurement
- Ensure country SCO are suitable skilled
and are appropriate involved embedded in proposal design
- Ensure procurement planning and demand
planning and forecasting continuously drives on time delivery at value for
money
- Ensure sourcing, purchasing and delivery
are done efficiently, in compliance with RI, donor and local regulations
- Ensure country procurement strategies are
up to date, are followed, and drive purchasing decisions, with relevant
strategic supplier agreements in place
- Review and/or approve (checking for value
for money and compliance) all high level procurements ($50,000 and above
and all tenders), framework agreements, leases and other large value, high
risk financial commitments.
Warehousing and Logistics
- In country RI supply chains and
associated transport and warehouses setup are efficient, with annual
country supply chain reviews
- Ensure stock tractability through the
supply chain (including by batch and expiry date), and that stock
management is in line with RIs policy and best practices guidelines
- Ensure stock information is communicated
effectively with program and other stakeholders to minimise overstocking,
expired/unused stock and program site stock outs
- Ensure warehouse Good Storage and
Distribution Practices (GSDP) checklists are done periodically in all RI
managed warehouses, identifying gaps and agreeing and following up on
improvement plans
- Enable country SCO staff to support
program staff with distribution planning and implementation support the
implementation of new warehouse systems
Operations:
- Ensure RI offices are managed effectively
- This includes utilities, waste
management, office consumables, maintenance, cleaners, receptionist, IT,
office security, office admin
- Ensure RI office costs per location are
regularly assessed to identify any cost or operating efficiencies,
agreeing any relevant changes with the country management team
- Ensure all RI assets and low value
equipment (e.g. furniture) are managed in accordance with RI and donor
requirements, including all assets
- are reflected in RI asset and equipment
registers, with relevant documentation filed appropriately
- are maintained properly to ensure
effective functioning and maximum shelf life to RI
- Are regularly assessed to ensure best
use. transferring between programs or donating to partners where relevant,
or selling or disposing where appropriate
- Ensure staff follow the organisation
travel policy related to all staff travel
- Ensure RI fleets, rented and owned, are
being managed and used safely and effectively
- Ensure sufficient owned or rented
vehicles are available to support project needs
- Ensure RI vehicles are maintained
correctly to ensure their safety and longevity, with relevant recovery,
emergency and medical kits present and regularly checked
- Ensure RI drivers are suitably qualified
and receive relevant training
- Ensure RI and rented vehicle drivers
understand and follow RIs Driver Code of Conduct
- Ensure rented vehicle contracts include
terms required by RI (related to vehicle condition, driver criteria,
replacements, insurance, etc.)
Other
- Responsible for the inventory and assets
management for the Africa/Asia RSO Office
- Other responsibilities as assigned.
Safeguarding
- Uphold and promote RI’s commitment to
ensuring the safeguarding and safety of the vulnerable communities we
serve.
- Consistent with RI’s safeguarding and
protection policies, ensure all people who come into contact with Relief
International are as safe as possible.
Equity and Diversity commitment
- Demonstrate sensitivity and understanding
of systemic diversity and cultural differences.
- Ensure that gender equity is addressed in
our staffing and programming
Qualifications and Skills Requirements
- This position will require a demonstrated
ability to achieve results in a demanding and fast paced environment.
- Master’s degree or other internationally
recognised Supply Chain or Procurement qualification
- At least 10 years’ experience working in
global or international positions
- At least 3 years’ experience working at a
regional level in an international organisation
- Extensive SC & Ops management
experience in international development and humanitarian programs,
experience in Africa and/or Asia preferred.
- Demonstrated ability to contribute to
operational management systems in large complex programs.
- Knowledge of international humanitarian
and development systems, institutions and donors (including UN agencies,
BHA, and ECHO), and of procedures, accountability frameworks and best
practices.
- In depth knowledge and experience of
supply chain systems and requirements in a multi field office, multi
program setting.
- Direct experience of supporting the
delivery of humanitarian programs, in a technical or operational role, in
at least three different contexts.
- Senior management role within a complex
country program and/or in a large scale emergency response.
- Cold chain and/or pharmaceutical supply
chain expertise preferred.
- Substantial training and capacity
building experience.
- Culturally sensitive, with highly
developed interpersonal and communication skills including influencing,
negotiation and coaching.
- Experience supporting and developing
programmatic staff with different backgrounds and expertise.
- A degree in a relevant field.
- English language fluency is required.
How To Apply