Job Title: Network, Infrastructure and Systems Support Administrator
Hiring Organization: Chai
Sacco Society
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Financial
Institution
Job Type: Full
Time
Salary: KES
Date Posted: 04/29/2024
Purpose of the Job
The Network, Infrastructure, and System Support Administrator will
be responsible for managing and maintaining Chai Sacco’s network
infrastructure, systems, and IT assets. This role involves ensuring the
reliability, security, and efficiency of the organization’s technology
infrastructure to support its operations and strategic objectives
Duties and Responsibilities
Network Infrastructure Management:
- Design,
implement, and maintain Chai Sacco’s network infrastructure, including
LAN, WAN, and wireless networks.
- Monitor network performance,
troubleshoot connectivity issues, and optimize network resources for
maximum efficiency.
- Configure and
manage network devices such as routers, switches, firewalls, and access
points to ensure seamless connectivity.
- Implement
network security measures, including firewalls, intrusion
detection/prevention systems, and VPNs, to protect against cyber threats.
System Administration:
- Install,
configure, and maintain server operating systems, virtualization
platforms, and other system software.
- Manage user
accounts, permissions, and access controls on servers and IT systems to
ensuredata security and privacy.
- Perform routine
system maintenance tasks, such as software updates, patches, and backups,
to prevent downtime and data loss.
- Monitor system
performance, analyze system logs, and implement performance optimization
strategies to enhance efficiency.
Infrastructure Support:
- Provide
technical support and troubleshooting assistance to end-users experiencing
IT-related issues.
- Respond to
service requests and incidents in a timely manner, escalating complex
issues to appropriate technical teams for resolution.
- Coordinate with
external vendors and service providers to resolve hardware or software
issues and procure IT equipment as needed.
- Document system
configurations, network diagrams, and support procedures for future
reference and knowledge sharing.
Infrastructure Planning and Expansion:
- Assess current
IT infrastructure needs and plan for future growth and expansion to meet
organizational requirements.
- Evaluate
emerging technologies and recommend solutions to enhance the efficiency,
reliability, and security of Chai Sacco’s infrastructure.
- Participate in
IT projects and initiatives, providing technical expertise and guidance on
infrastructure-related matters.
- Job
Specifications
Education
- Bachelor’s
degree in information technology, Computer Science, or a related field.
- Relevant
certifications such as Cisco Certified Network Associate (CCNA), Microsoft
Certified: Azure Administrator Associate, or CompTIA Network+ are
desirable.
Skills Required
- Proven
experience in network administration, infrastructure management, and
system support.
- Strong knowledge
of networking protocols, technologies, and best practices, including
TCP/IP, DNS, DHCP, VLANs, and VPNs.
- Proficiency in
server administration, including Windows Server, Linux/Unix, and
virtualization platforms (VMware, Hyper-V).
- Familiarity with
network security principles, firewalls, intrusion detection/prevention
systems, and security protocols.
- Excellent
troubleshooting skills, with the ability to diagnose and resolve hardware,
software, and network issues effectively.
- Strong
communication and interpersonal skills, with the ability to collaborate
effectively with team members and stakeholders.
Minimum Experience Required
- Minimum Four (4)
years’ experience in a similar set up
How To Apply
Interested candidates who meet the set criteria to submit their
application letter together with detailed curriculum vitae with at least three
contacts of professional referees, copies of academic and professional
certificates to:
The HR & Administration Manager,
Chai SACCO Society Ltd,
P.O Box 278-00200,
Nairobi.
All applications should be submitted on email: hr@chai-sacco.co.ke with
subject heading clearly marked “NETWORK, INFRASTRUCTURE AND SYSTEMS SUPPORT
ADMINISTRATOR”. The candidate must also attach a summary of their data as per
attached data form available at www.chai-sacco.co.ke/careers (Summary
data sheet must be filled in MS
word format and sent as MS word format. i.e Do not scan it) Application
deadline: Friday 3rd May 2024 at 5:00pm
