Job Title: IT Assistant
Hiring Organization: Villa
Rosa Kempinski
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Hospitality
Job Type: Full
Time
Salary: KES
Date Posted: 04/27/2024
The incumbent in this position is responsible to develop and
maintain efficient systems necessary to ensure the smooth running and
maintenance of the Hotel’s technical/audio-visual equipment. To perform all
duties within the scope of the low current installation and appliances in the
hotel in accordance with the standards set. To handle the running of day to day
challenges in the scope of IT in the Hotel as per set standards, policies and
procedures.
Key Responsibilities
- Manages and
maintains Database Management Systems.
- Ensures database
integrity and security is maintained, data storage, archiving, backup and
recovery procedures are functioning correctly.
- Solves technical
and operational challenges in the scope of IT reported by users.
- Follows
Kempinski code of practice as related to security and operation of
computer systems with a thorough knowledge of standards of operating
procedures.
- In cooperation
with the IT Manager, suggests on the existing and future systems being
developed or implemented.
- Carry out or
arrange for the carrying out of routine and emergency technical equipment
maintenance, including system housekeeping and security procedures.
- Coordinate on
equipment maintenance during the banquet and other functions to ensure
smoother operation is held and to ensure that equipment are back in
inventory in good state of repair.
- Provide
technical support to guests in banquets and all other areas including
technical equipment when appropriate.
- Monitor and
maintain adequate supplies of peripherals (cables, connectors, spares
etc.).
- Ensure that the
Kempinski Code of practice is upheld at all times and possesses a thorough
knowledge of all standard operating procedures.
- Assists in the
purchase of all AV equipment.
- Perform routine
inspection of all maintenance operational areas and report any equipment
malfunction to the IT Manager.
- Monitor the
implementation of all energy conservation procedures and report any
irregularities and non-compliance to the IT Manager.
- Performs all
duties and responsibilities in a timely and efficient manner in accordance
with established company policies and procedures to achieve overall
objectives of this position.
- To understand
and strictly adhere to the Rules & Regulations established in the
Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health &
Safety.
- To ensure that
all potential and real hazards are reported and rectified immediately.
- Maintains
complete record of the systems related inventory.
- Performs any
other duties as assigned to him/her by management.
Skills, Knowledge and Expertise
- 2-4 years
experience in a position related to IT
- Minimum of
Higher Diploma in a IT related course.
- Team player.
- Problem Solving
& Decision Making skills
- Excellent
written and verbal communication skills
- Knowledge of Web
Applications
- About Villa Rosa
Kempinski Nairobi