Responsibilities
- Report to the duty station on time and
inspect the vehicle to ensure it is in a roadworthy condition
- Review the assigned orders in the system
or as instructed by the supervisor
- Load the vehicle with adequate fuel
pellets, cookers, stands and any other necessary items needed by customers
- Discuss the route plan and delivery
priorities with the direct Supervisor
- Identify opportunities or vulnerabilities
in how we operate and escalate to management. Implement plans by
management to mitigate operational risks
- Participate in end-user-testing of
applications and any other form of required training
- Ensure the sales teams have the
operational support they need to excel at their work
- Collect & swap faulty cookers and
update the serial numbers in the system
- Troubleshoot and fix easy to resolve
product issues when requested by customers
- Update completed deliveries on the system
- Escalate payment delays to the direct
Supervisor
- Escalate any quality issues on the
vehicle that might need repair
- Report and book for scheduled maintenance
when mileage threshold has been exceeded
- Ensure that the vehicle is clean and
presentable at all times
- Escalate when any compliance issues arise
or when documents are about to expire
- Any other duties as may be assigned from
time to time
Knowledge and Experience
- A valid PSV driving license with category
B, C and D
- KCSE certificate
- Operational and logistics experience
- Last mile delivery experience with a
focus on customer service
- Ability to learn how to use basic mobile
phone applications
Skills and Attributes
- Strong ability to use initiative,
prioritize, multi-task, and work well under pressure to meet deadlines
- Self-directed and self-motivated
personality
- A friendly and collaborative attitude
- Clear reasoning that demonstrates good
judgment and problem-solving abilities
- Outstanding organizational skills
- Proven track record of working with
cross-functional teams
How To Apply