Key Roles and Responsibilities
- Support onboarding of new projects into
the system by providing necessary user logins and supporting basic setup.
- Support system prep for new data entry
cycles, ensuring they are completed in a timely manner.
- Consult with field data collection and
project teams on configuring the Salesforce and TaroWorks interface to
their preferences.
- With supervision from the direct
supervisor, support in design, development and deployment of TaroWorks
forms and ensure correct mapping to Salesforce.
- Support in Salesforce schema updates such
as field creation and/or updates with supervision.
- Support system/helpdesk, track and
respond to user requests in a timely and effective manner.
- Perform regular file archiving and purges
as necessary.
- Create and change user accounts as
requested.
- Develop and maintain reports on
Salesforce as requested.
- Manually upload data as necessary to
support project teams with the creation of large numbers of records and
any mass modification of existing records.
- Perform weekly data cleaning, interpret
reports and send logs to relevant project teams.
- Support teams to drive data quality by
proactively identifying areas with data quality issues and recommending
potential solutions.
- Creatively and proactively respond to
user bottlenecks, developing ad hoc tools as needed.
- Participate in technology planning in
collaboration with other members of the Technology Solutions team.
- Manage the sandboxes and users that have
access to the sandbox environments.
- Manage Salesforce Storage limits and data
backups
Responsibilities
- All systems and database process manuals
should be well documented and up to date including, but not limited to,
database structure, data dictionaries, integrations and procedures
- Systems and database cleanup done on
regular basis as per best practice and compliance procedures
- Adequate support to users regarding DB
access, data entry, troubleshooting and overall best practices
- Manage user access and controls to ensure
data security and integrity
- Quality checks to ensure data is entered
correctly and completely and run data maintenance reports
Safeguarding Expectations
- Safeguarding is everyone’s responsibility
at Village Enterprise and it begins with individual staff;
- Continuously sensitize program
participants on safeguarding.
- Ensure compliance with Village
Enterprise’s safeguarding policies.
- Report any incident of safeguarding in
program operations for appropriate action/follow up.
Requirements
- Bachelor’s degree with a technical major,
such as engineering or computer science.
- Relevant working knowledge in relational
database management, ie, MySQL, PostgreSQL
- One-year experience in systems
administration, with particular emphasis on data management
- Knowledge of or willingness to learn
Salesforce terminology and administration.
- Knowledge of or willingness to learn
TaroWorks.
- Ability to proactively identify and
address complex problems in a way that responds to end user needs.
- Ability to communicate complex technology
to users of all ability levels in a way that is understandable, respectful
and engaging.
- Ability to work independently and
remotely while contributing to a team effort.
How To Apply
