Job Title: Senior Teller
Hiring Organization: SMEP
Microfinance Bank
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Microfinance
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 03/10/2024
Reporting
to the Branch Manager, the successful candidate will be responsible for
managing tellers, control movement of money from/to strong room and tellers and
ensure tellers observe laid down policies and procedures in performing their
duties.
Summary of Key Duties and Responsibilities:
- To
promote spiritual growth among fellow staff, customers and other
associated parties.
- Branch
administration roles e.g. link person for service providers at the branch.
- Daily
reconciliation of cash (360 degrees view) and submitting daily reports of
transactional volumes.
- Monitor
the bank safe/strong room, coordinate distribution on money to other
tellers, and ensure the balances of all tellers tally at end of day.
- Ensure
matters related to Money Laundering and KYC are strongly embedded in the
daily operations. These include account opening and reviews, transaction
monitoring, reporting suspicions, implementing new requirements, acquire
relevant knowledge and training, provide support to superior and
subordinates
- Actively
drive growth in customer numbers and ensure full adherence to the customer
on-boarding Policies & Procedures.
- Drive
transaction volumes on alternative banking channels
- Review
and ensure all revenue are collected as required and report any revenue
leaks.
- Ensure
optimal staff productivity is maintained through support, mentorship, TAT
and customer service.
- Ensure
that a comprehensive database of information on all existing relationships
and prospective ones are kept
Qualifications
and Key Competencies
- Must
be a practicing Christian who lives and upholds Christian Values, with a
passion to serve.
- A
Degree or Diploma in a Business related area from a reputable institution;
A professional certification in accounting, finance or economics will be
an added advantage
- A
minimum of 5 years Banking experience both in Banking Operations &
Credit Management; with at Least 3 years experience as Teller or cashier
in a financial institution will be an added advantage
- Ability
to deliver results and meet customer expectations
- Good
knowledge of Banking and the various Banking products and services
- Well
versed on Risk Management with analytical skills
- Excellent
communication and interpersonal skills
- Problem
Solving and analytical skills
- Self-driven,
results-oriented individual with a positive outlook
- Good
people management & leadership skills
- Between
33 to 40 years of age
How To
Apply
Qualified
and interested candidates who meet the criteria should download the “Job
Application Form” at “ http://www.smep.co.ke/careers
” and send their filled applications to recruitment@smep.co.ke indicating the Job Title & Reference on
the e-mail subject. The deadline for applications is Friday 22nd March, 2024.
Only shortlisted candidates will be contacted.