Key Responsibilities
- Under the supervision of the
Departmental Trainer and Training Manager, the intern shall learn to:
- Support the Director of Sales,
Director of Sales & Marketing and the Sales Managers in their daytoday
activities and to assist them in achieving their personal and team
objectives.
- Determine and implement the
procedures and standards of an effective filing system.
- Maintain and update inventory:
control of all gifts and giveaways
- Maintain an uptodate operating
manual of the department, incl. policies and procedures, rules and
regulations
- Compile monthly reports to be
completed by 5th of each month.
- Compile statistics.
- Assist with the coordination of
direct mail campaigns on behalf of sales and marketing, labeling, data
collection, and distribution of mail items.
- Ensure the efficient liaison
between the sales office and other sales offices in sister hotels,
including the distribution of our sales correspondence and collateral to
other hotels.
- Annual contracting administration
for corporate and leisure businesses.
- Ensure that store requisitions
are submitted monthly.
- Ensure ordering of business
cards.
- Ensure sensible and effective use
of the telephone – all incoming calls promptly answered in an agreed
manner.
- Ensure that calls are screened
and dealt with appropriately.
- All inquiries to be dealt with
within 24 hours.
- Assist telesales research of
existing/new clients within the guidelines of the Director of Sales &
Marketing.
- Sort all incoming mail for the
attention of the Director of Sales and Marketing and Sales Department.
- Ensure the strict confidentiality
of information passing though the office
- Record minutes of all meetings
conducted by the Director of Sales and Marketing and any others as when
directed by the Sales and Marketing team from time to time.
- Maintain the highest standards of
professionalism, ethics, and attitude toward all hotel guests, clients,
and colleagues.
- Coordinate and assist in
organising sales trips.
- Perform all duties and
responsibilities in a timely and efficient manner in accordance with
established company policies and procedures.
- Understand and strictly adhere to
the rules & regulations established in the employee handbook and the
hotel’s policy on fire, hygiene, health & safety.
- Ensure that all potential and
real hazards are reported and rectified immediately.
- Understand and strictly adhere to
the hotel’s employee rules & regulations.
- Perform any other duties as
assigned to them by management.
Skills, Knowledge and Expertise
- Degree/ Diploma in Sales
from a recognized learning institution
- No work experience is
required
- Less than one year since
completion (2023/2024)
- Kenyan Citizen
- Completed coursework (If
even if not graduated)
- Ability to work and
communicate in a multinational environment
- Excellent grooming skills
and must be wellversed in professional and personal etiquette
- Good Communication skills
- Outgoing with a positive
learning attitude
How To Apply