Job Description
- To ensure that all responsible service of
alcohol procedures are practiced at all times
- Greets guests and escorts them to tables
- Trains and monitors Food and Beverage
Attendants and ensures service standards are met
- Ensures accurate recording and
verification of Team Members time records
- Supervises all Team Members in all
aspects of the daily operation of the outlet, providing the necessary
assistance where required
- Ensures that approved service sequences
and standards are established and maintained at all times
- Ensures that all opening and closing
procedures are carried out to an acceptable standard and supervises outlet
- Maintains efficient operating procedures
for the outlet’s point of sale cashiering computer system, ensuring
accuracy and balancing of till and the department cash float
- Maintains a high level of cleanliness and
care of all equipment and materials; and ensure security of outlet
- Promptly reports any maintenance work
required to the Manager and or maintenance department
- Maintains all outlet stock levels
- Completes the Restaurant daily log book
- Develops training plans and conducts on
and off the job training sessions for all outlet Team Members
- Attends all scheduled food and beverage
and other relevant meetings when required
- Monitors outlets manpower, payroll
budget, control costs and maximise profitability
- Take extreme care with personal grooming
in order to maintain a consistently high level of professional appearance
and monitors service personnel’s appearance and grooming
- Punctual, efficient, and courteous at all
times with guests and fellow Team Members alike
- Handles all guest complaints immediately,
courteously and satisfactorily
- Greet all guests and escort them to their
allocated tables when possible
Qualifications
- At least 1 year experience in a similar
role in a 4* or 5* star
- Diploma in Food & Beverage or related
field
- Professional mixologist is an added
advantage
How To Apply