Commercial Manager Job in Kenya

Commercial Manager

Job Description

Reporting to the E-Commerce Lead, the Commercial Manager – E- Commerce will be responsible for: 

Create and implement strategies that make online transactions possible. Building & executing the commercial campaigns.

Creating product value add and share customer insight online shopping traits.

Achievement of annual targets in terms of revenue and operating expenses.

Key Responsibilities

Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.

Driving the sales performance of the e-commerce platform.

Managing and executing promotional campaigns.

Providing insights on customer shopping trends to support assortment selection and identify assortment gaps.

Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through, and offering code performance.

Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.

Creating promotional offers and checking to see that these are uploaded precisely.

Reviewing copy and legal disclaimers to verify their accuracy.

Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.

Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment.

Key performance indicators

Grow E-Commerce marketplace/Services model and increase customer uptake 5X.

Address the 5 stages of the digital funnel.

Review the value propositions to drive customer engagement and uptake.

Core competencies, knowledge and experience

You are a creative and strategic thinker with a strong customer orientation.

You have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.

Team spirit, strong communication skills to collaborate with various stakeholders.


Degree in Marketing Management, Business, Information Systems, or similar.

Completion of a pertinent sales qualification is preferred.

Extensive experience as an E-Commerce manager.

Demonstrated track record of devising sales-enhancing strategies.

Sound knowledge of prevailing procedures and techniques in E-Commerce.

Unmatched supervision, research, and troubleshooting skills.

Exceptional consulting and quality assurance abilities.

Ability to tackle the demands of ever-evolving technological implements with ease.

How To Apply

Click Here To Apply