Retention Officer Job in Kenya

Vacant Position: Retention Officer

Job Location: Nairobi County

The Research and Programs Office at Kenyatta National Hospital in collaboration with the University of Washington is seeking to fill the following position.

ABC study is looking to hire 1 retention officer to be based in Nairobi Starting June 2023.

Job Purpose: The retention Officer will be responsible for participant recruitment, enrollment and retention in Nairobi Counties, and store-keeping of files, supplies and commodities used at the research clinic. He/she will directly report to the Study Coordinator.

Specific Tasks and Responsibilities

Systematically organize folders, supplies and commodities used at the study site.

Maintain store logs of clinic supplies and commodities.

Describe the study to women attending MNCH, and screen clients at the health facility to assess interest in, and eligibility for participation in the research study.

Link eligible clients to the study nurse and clinician for enrolment into the study.

Setting appointments for participants for follow-up visits

Regular communication with study participants to optimize adherence to scheduled visits and ensure high retention in the study.

Provide an effective personalized and individual support service to the study participants.

Prepare daily and weekly clinic summaries of women screened and recruited into the study.

Tracing participants who have missed appointments, identify their challenges, and liaise with the clinical team to support them to return to the study.

Requirements


Diploma in related field

Must have a valid certificate in Human Subjects Protection or Good Clinical Practice

Must have at least five years’ experience working with women and young children in a research clinic setting.

Must have experience in screening and enrolment of participants for medical research.

Must have experience in handling participant appointments, maintaining follow-up registers, and in tracing and retention activities within a clinic research setting.

Must have experience in organizing clinical research folders, and supplies and commodities in a medical research setting.

Must have store-keeping experience in maintaining supplies and commodities in a busy medical research clinic.

Must have at least two years’ experience in working with entry of medical research data in the following software: MS Access and MS Excel

Should be familiar with conducting data collection using REDCAP software.

Excellent communication skills both face to face, as well as electronically (telephone, virtual meetings, email).

Applications must include the following:

Complete CV with 2 referees indicating their telephone contacts and e-mail contacts
Relevant certificates and testimonials

If qualified for the above post, please send your CV to the email abcprojectadvert2021@gmail.com by 20th May, 2023.

Only short-listed candidates will be contacted.