Operations Manager Job in Kenya (100k – 120k)

Title: Operations Manager,

Company: Impact Water Ltd,

Location: Nairobi Kenya (with frequent travel across the country),

Reports to: Director of Operations,

Contract Type: 1 year,

Gross Salary: Ksh 100k – 120k,

Impact Water Ltd seeks to hire an Operations Manager who will be responsible for managing and coordinating the day-to-day operations as per the laid down procedures. The Operations Manager will be in charge of all field coordinators and track work schedules, time and budgets. He or she will be responsible for improving field operations procedures, processes, and best practices. 

The role in the organization will be entrepreneurial, mission-driven, and meaningful. Their work will directly contribute to ensuring millions of students across Kenya get safe drinking water.

Key Responsibilities

Maintain constant communication with field coordinators to ensure proper operations of the company

Support and work with field coordinators to ensure;

All products are prepared and dispatched to field agents in a timely and effective manner

All unused materials are returned and received from the field agents accordingly

Timely liaison and coordination with sub-county education officers to align on distribution dates and locations of products.

Coordination of dispatch, distribution, and collection of products from sub-county education offices.

All products get to schools safely and none is lost.

Daily and constant communication with field agents to ensure they are carrying out quality work and remain motivated.

Coordination and planning of field agents’ school visits accordingly to ensure field agents are carrying out timely work.

Coordination with People Operations to ensure we have optimal numbers of field agents.

Coordination with the Social Behaviour change team to monitor field agents’ work

Supervision of field coordinators work by;

Reviewing their daily activities with relation to field agents and spot-checking on field agents through random calls or other avenues.

Reviewing their field reports.

Accompanying them during field supervision visits.

Monitoring of field agents’ work through thorough data review and conducting field supervision visits to identify areas of improvement and retraining.

Training of field agents on Operation processes, data collection and best practices

Coming up with procedures and systems to ensure field agents are retrained on areas where gaps and weaknesses have been noted.

Reviewing and signing off on Field Coordinators’ requisitions to ensure teams stick to budgets and there is no over-expenditure or fraud.

Be in charge of improving field operations processes, systems and best practices by increasing their efficiency and effectiveness.

Management and Preparation of monthly budgets and forecasts

Formulate quarterly strategies and objectives for your team as well as monitor and review of the same.

Recruit, train, and supervise Field coordinators.

Key Qualifications

Bachelor’s degree from a recognized university.

2 or more years of proven work experience as an Operations manager or similar role.

2 or more years experience in fieldwork and willingness to travel to the field for extended periods.

Strong people management and organizational skills.

Strong leadership, active listening, social, writing, and presentation skills

Experience in data review

Strong personal and professional judgment, which are invaluable skills for a role that makes hiring decisions as well as in finding the best solution to organizational dilemmas

Ability to think and work at scale.

How to Apply

If you are up to the challenge and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Operations Manager – Social Enterprises) to vacancies@corporatestaffing.co.ke before 17th May 2023.