Administration & Client Experience Job in Kenya

Role: Administration & Client Experience

Outrival HR Solutions & Consultancies is a leading HR Consulting Firm in Kenya.

Our aim is to deliver great value to all our clients by making the Human Resources Processes manageable, effective and efficient.

One of our clients dealing with People Development is urgently looking for qualified and experienced candidates to fill the Administration & Client Experience position.

The incumbent will be based in Nairobi, Kenya.

Main Purpose of the Job: The incumbent will be responsible for developing strong relationships with internal & external clients for business growth as we meet and exceed client expectations.

Duties and Responsibilities

Coordinate projects by liaising between the client and the internal staff.

Coming up with innovative business strategies across digital platforms in liaison with the Senior Management Team.

Preparation of clients’ proposals and reports as per specific projects.

To liaise and engage clients to discuss their requirements.

Develop and make presentations of company products and services to current and potential clients

Coordinate, arrange and attend meetings

Undertake Office Administration duties including to Coordinate training & travel logistics

Attend and respond to clients’ inquiries in person, by phone or electronically

Assist with creation of reports, dashboards, surveys, team execution tracking and other related needs

Developing & implementing digital strategies i.e., Managing social media pages, writing blogs

Conduct and prepare presentations for specific assignments as business demands.

Manage and maintain the team's diary & engagements and tracking the same

Provide support to the Senior Executives which may include personal errands.

Job Requirements

Diploma in Business Administration or related field

2 – 3 years’ experience in a similar role. Basic design, photography & videography skills will be an added advantage

Good business personal image and etiquette

Person of high ethics and values integrity

Excellent written and verbal communication skills

One who is confident, proactive, energetic and results-oriented

Good Leadership Skills with hands on experience in coordinating, coaching or mentoring

Customer centric with ability to deal with different people in a professional and calm way.

One who is eager and fast to learn.

Ability to effectively plan, organize, multi-task and work under pressure and meet deadlines.

Are you interested and fit the above position?

Kindly but urgently send your CV to

Shortlisting will be on a rolling basis.