Sales Assistant
Job Purpose
The job holder will be
responsible for ensuring proper order generation, capturing of all sales
transactions through the system in an effective and efficient manner,
processing orders and charging orders accurately so as to facilitate the
issuance of products to the distributors.
Responsibilities and
Accountabilities
Area1: Order Generation
- Actively
engage distributors in liaison with the sales team for orders based on the
distributors stocks and stock availability at
- Receive
the order via mail and fill it in the system to generate an order
- Key
in customer orders in an accurate and timely
- Ensure
delivery turnaround time of 24 hours for customer
- Advice
customers on stock-outs, promotions and new products with the aim of
influencing
- Prepare
daily consolidated sales, out of stock daily sales
- Ensure
all the customers’ orders are fully processed, dispatched and
- Ensuring
customers cheques are deposited as per dates written on cheque and share a
tracking report on weekly
- Delivery
trucks utilization management and
Area2: Order Processing
& Charging
- Liaise
with the Credit Controller to confirm the credit status of customers for
all credit
- Monitoring
and seeking approval for administering the issuance of Credit/Debit Notes
as appropriate.
- Prepare
daily consolidated sales, out of stock, daily sales tracking and accounts
statement reports.
- Accurately
charge orders in duly approved customer accounts and forward for
- Preparing
proforma invoices.
- Processing
invoices once the goods are removed from the warehouse.
Area3: Handling Good
Returns
- Capture
Good returns and follow up with QSHE for
- Ensure
the credit notes are processed and issued to the
- Inform
the customer once the process of returns is
- Sensitize
our customers on goods return policy and
Area4: Customer Care
Receive, address or route
any customer queries appropriately.
How to Apply
