Part Time Customer Satisfaction Associate Job in Kenya

Job Title: Part Time Customer Satisfaction Associate

Location: Nairobi

Industry: Service

Job Responsibilities

·  Moderating and screening written user content on profiles

·  Moderating and screening user submitted photos

Job Qualifications

·  A passion for Customer Service with outstanding problem-solving skills, documentation skills, quality focus, as well as information analysis skills.

·  Ability to work with multiple tabs and multiple browsers efficiently in a web browser-based support system – speed and accuracy are important

·  Ability to thrive in a multitasking environment and can adjust priorities on the fly.

·  Ability to respond promptly and prioritize workload effectively based on the needs of customers.

·  Keen attention to detail and effective time management skills

·  Eager to learn, adapt and collaborate at all levels.

·  Outstanding work ethics (reliable, motivated, professional and ability to work under minimum supervision)

·  Ability to handle pressure/stress, handle responses to criticism tactfully and maintain a professional demeanor.

·  Ability to escalate issues through the appropriate channels – we thrive on feedback.

·  Readiness to work in the dating sphere

Job Requirements

·  K.C.S.E Minimum of a B-

·  3rd year or 4th Year student in a public university taking a bachelor’s degree.

·  An exceptional level of computer literacy especially in MS office.

·  Advanced fluency in English both written and verbal – Knowledge of foreign languages will be an added advantage.

·  Ability to work in shifts, as we are open 24 hours per day/7 days per week/365 days a year currently with the following shifts available: 7 am to 3 pm, 3 pm to 11 pm, and 11 pm to 7 am.

How to Apply:

A. Submit your application through our ATS (Applicant Tracking System) at under the Part time Customer Satisfaction Associate job posting


B. Send your application to by 31st December 2022 indicating Part time Customer Satisfaction Associate – as the Email Subject and your expected minimum wage in the subject line.

NB: Flexi Personnel does not charge candidates for job placement.