SUPERVISOR – EMERGENCY RESPONSE SERVICES
(FIRE & AMBULANCE)
G4S is the leading global integrated security company
specializing in the provision of security products, services and solutions. The
group is active in more than 110 countries, and is the largest employer quoted
on the London Stock Exchange with over 623,000 employees and has a secondary
stock exchange listing in Copenhagen. We specialize in outsourced business
processes and facilities in sectors where security and safety risks are
considered a strategic threat.
Location: Nairobi
Salary: Competitive Market Rate
Posted: 22 Jan 2020
Job Type: Permanent & Full-time
Business Unit: Kenya
Region / Division: Africa
Reference: G4S/TP/5086074/18295
Basic Salary
Pension Scheme
Medical Insurance
Group Personal Accident Cover
Job Description
To ensure effective and efficient management of resources
and work processes that will ensure that all the contractual obligations to
customers are achieved in a cost effective manner whilst the company prescribed
procedures and standards are applied.
Responsibilities
- Drive
revenue growth by identifying new business opportunities in the area
sphere of operations through an integrated security solutions approach
- Ensure
labour efficiency controls e.g. optimal establishment, overtime control,
proper billing by confirming the accuracy of the A – Register
- Coordinate
the provision of contractual and ad hoc security services to ensure that
they are executed profitably and in compliance to standardized business
practices
- Identify
areas of improvement in the operations, eliminate waste and propose
corrective actions that meet challenges and leverage growth opportunities
- Effective
people management and maintain excellent employee motivation, performance
management and engagement
- Ensure
maintenance of customer service levels and address customers’ requests and
complaints promptly
- Facilitate
continuous training programs for response crew to meet customer service
levels in line with statutory authorities requirements
- Ensure
quality and professional execution of external customer training in line
with laid down statutory authorities requirements
- Ensure
strict compliance with the G4S Health and Safety golden rules, minimum standards
and all related policies
- Support
and implement health and safety initiatives at the lowest level and carry
out pre-deployment and continuous risk assessments of sites to ensure that
they are safe working environment
- Coordinate/Investigate
Health and Safety incidents to identify the root course and implement
preventive measures
- Ensure
incident reporting takes place as per procedure
- Engage
employees on a regular basis and establish an effective means of
consultation with employees on matters of health and safety
- Identify
and reward good safety behavior and ensure there is a fatigue management
plan in place where necessary
Qualifications
- Tertiary
Education in a Business related field and any other relevant qualification
- Subjects
in Fire & Emergency Services and Rescue Operations is mandatory
- Training
proficiency is mandatory
- Kenya
market
- Kenya
legislation
- At
least 5 years’ experience in Fire Protection & Fire Rescue Operations
- Proven
business acumen
Technical Skills
- Financial
Acumen
- Conflict
Management
- Negotiation
- Microsoft
Word – Intermediate level
- Microsoft
Excel – Intermediate level (Advance level are advantageous)
- Microsoft
PowerPoint – Basic level
- Google
suite of products
- Emergency
response training skills
Behavioral Skills
– Management
- Awareness
of the marketing environment
- Delivering
strategy
- Driving
change
- Leading
people
- Delivering
performance
- Working
with complexity
- Managing
professionally
- Customer
focus
- Collaborating
and Co-operating
How to Apply
CASHIER
G4S is the leading global integrated security company
specializing in the provision of security products, services and solutions. The
group is active in more than 110 countries, and is the largest employer quoted
on the London Stock Exchange with over 623,000 employees and has a secondary
stock exchange listing in Copenhagen. We specialize in outsourced business
processes and facilities in sectors where security and safety risks are
considered a strategic threat.
Location: Nairobi
Salary: Competitive Market Rate
Closes: 5 Feb 2020
Job Type: Permanent & Full-time
Business Unit: Kenya
Region / Division: Africa
Reference: G4S/TP/5086074/182981
Pension Scheme
Medical Insurance
Group Personal Accident Cover
Job Description
Reporting to the Supervisor CPC, process cash for customers
in a manner that conveys security, safety, integrity, profitability and
achievement of budgeted objectives.
Responsibilities
Customer Service and Operations
management
- Maintain
sound and good relationship between Custodians, Vault Officers, CPC
Supervisors, Team Leads and Cashiers
- Receive
phone calls and respond to queries in a professional manner observing
telephone etiquette.
- Ensures
Upper and Lower limits are not breached and report any violations for
surcharging.
Compliance
- To
ensure compliance to the issued Group Reconciliation and Operational Cash
Controls.
- To
comply with the issued ISO Standards, Procedures and Policies
- Ensures
G4S Values are observed and guide the team towards them.
Cash Verification and Banking Support
Services
- On a
day to day basis receive and accurately process collections for customers
banking .
- Keep
proper records of cash received and retain documents for future reference
- Reconcile
all receipts and payments and ensure they are balancing by the end of day.
- Prepare
cash to be transferred to Bulk Cash Centre
- Working
closely with the Supervisor; amalgamate cash and complete a treasury in
slip, log the cash to the BSS Vault
Wage Picketing and Pay Parade
- Obtain
the envelops/packets and label them with Stickers provided by customer and
packet the money as per the payroll
- In
the absence of Stickers, label envelops with following details: Payroll
number, Name , amount
- Under
dual control re-confirm the money in the packets
- If
there is variance, confirm the money in the packets until the variance is
taken care of
- Cashier
responsible for pay parade is allocated duties by the CPC Team Lead
- On
Parading day the allocated Cashier moves to site and the sealed bags are
also sent from Vault to site as per procedure CIT Local Run Pick and Drop;
PM-CIT-7-2.
Bulk Note Sorting
- Capture
sorting details into the Daily
Productivity Register as per CBK requirements.
- Bundle
the currency and label them appropriately.
- Carry
out routine cleaning of Note sorting machines any other duties allocated
by the supervisor
Records Management
- Environmental
maintenance and ensure all consignments are created in E-Viper to support
the required audits to be carried out effectively.
- Timely
and accuracy while updating the Dockets and Try – In’s /Try Out’s
Equipment Calibration
- Timely
reporting of any faulty equipment within the processing area to management
for quick resolution.
Health and Safety
- Take
reasonable care for the health and safety of himself and other persons who
may be affected by his acts or omissions
- Co-operate
with manager in ensuring that safety policies and procedures are adhered
to
- Report
any unsafe or unhealthy situation to the supervisor or the health and
safety representative, as soon as it is identified
Qualifications
- Tertiary
Education
- KCSE
Mean Grade ‘C’ plain and above, grade C-in Maths
- Kenya
legislation
- At
least 3 years working experience in cash operations
- Knowledge
/ Experience in banking sector is an added advantage.
Technical Skills
- Financial
Acumen
- Microsoft
Word – Intermediate level
- Microsoft
Excel – Intermediate level (Advance level are advantageous)
- Google
suite of products
Behavioral Skills – Support
- Understanding
the organizational environment
- Understanding
the organization’s goals and objectives
- Dealing
with changing circumstances
- Supporting
and working with others
- Acting
professionally
- Deliver
great customer service
- Sharing
and co-operating
- Must
have the ability to work long hours and withstand operational pressure
- Must
be self driven with level of integrity/honesty
Behavioral Skills – Management
- Awareness
of the marketing environment
- Delivering
performance
- Working
with complexity
- Customer
thinking
- Collaborating
and Co-operating
- Strong
personality with innate ability to make decisions in ambiguous situations
- Ability
to make quick, sound business driven decisions
- Must
be able to work without supervision
How to Apply
COMPENSATION & BENEFITS ADMINISTRATOR
G4S is the leading global integrated security company
specializing in the provision of security products, services and solutions. The
group is active in more than 110 countries, and is the largest employer quoted
on the London Stock Exchange with over 623,000 employees and has a secondary
stock exchange listing in Copenhagen. We specialize in outsourced business
processes and facilities in sectors where security and safety risks are
considered a strategic threat.
Location: Nairobi
Salary: Competitive Market Rate
Closes: 31 Jan 2020
Job Type: Permanent & Full-time
Business Unit: Kenya | Region / Division: Africa
Reference: G4S/TP/5086074/182307
Pension Scheme
Medical Insurance
Group Personal Accident Cover
Job Description
To provide administrative support in the Compensation &
Benefits department through administering various benefit schemes including but
not limited to G4S Health scheme, Pension scheme, NSSF, NHIF, Group life &
Group Personal Accident covers, Education Trust Fund and expatriate support
services.
Responsibilities
- Effective
administration of G4S Health scheme and coordination with the insurance
provider on appointment of efficient service providers that are
within staff reach in all G4S locations country wide
- Administration
and management of the Defined Benefit and Defined Contribution Pension
schemes in line with the Scheme Trust Rules Deed and the RBA Act
- Coordinate
quarterly meetings for trustees and provide trust secretarial services as
provided for in the Trust Rule Deed and RBA Act
- Liaise
with insurance providers for provision of Group Life and Group Personal
Accident cover for staff and ensuring all accidents are reported to the
insurer
- Administration
and Management of G4S Education Trust Fund that is sponsored by the
company and organize annual fund draws
- Facilitate
the process of obtaining work permit, special passes, dependent passes,
renewals and cancelations where required
- Support
Organization Design processes; ensuring JDs are updated, obtaining
approval for Job Request Forms (JRF’s) and participating in internal and
external benchmarking reviews
Qualifications
- Bachelor’s
degree in Human Resources or relevant field
- National
Diploma in Human Resources and/or Certified Human Resources Professional
- Kenya
Labor market and legislation knowledge
- Two
to five years in Human Resources Management in a large business dealing
with unionised employees.
Technical Skills
- Financial
Acumen
- Conflict
Management
- Negotiation
- Microsoft
Word – Intermediate level
- Microsoft
Excel – Intermediate level (Advance level are advantageous)
- Microsoft
PowerPoint – Basic level
- ERP
system(s)
- Google
suite of products
Behavioral Skills
– Support
- Understanding
the organizational environment
- Understanding
the organisation’s goals and objectives
- Dealing
with changing circumstances
- Supporting
and working with others
- Delivering
objectives
- Dealing
with complexity
- Acting
professionally
- Deliver
great customer service
- Sharing
and co-operating
How to Apply